E-mail Support

Official E-Mail Communication

Use of campus e-mail is governed by Executive Memorandum 07-01

Students

Students use the WildcatMail system for campus e-mail. California State University, Chico considers e-mail to be the essential method for communicating official University business with students. Each student is provided with a campus WildcatMail account. Review the contents of your WildcatMail account on a frequent and regular basis. Official notifications from the University related to enrollment, academic status, fees, holds, and financial aid will only be sent to your WildcatMail account. If you do not want to examine your WildcatMail account on a regular basis, you can adjust that account to forward messages to another frequently checked e-mail address.

Setup and support information can be found at the Student Computing WildcatMail support page.

Faculty/Staff

Microsoft Exchange/Outlook

Microsoft Exchange E-mail. This is the primary E-mail account for faculty and staff that integrates electronic mail and scheduling. E-mail accounts have the ending of '@csuchico.edu'.

You can access your Exchange E-mail account online at - https://silk.csuchico.edu/Exchange

Wildcat Mail

The Wildcat E-mail system is primarily used by Students, but is also available to faculty and staff. Wildcat E-mail addresses end with '@mail.csuchico.edu.

You can access your Wildcat E-mail account online at - https://mail.csuchico.edu/

Proofpoint SPAM Filtering

As of May 21st, 2007 the Proofpoint spam filtering system has been implimented on both Wildcat and Exchange systems as a supplement to the Spam Assassin (below). Proofpoint operates on the server level to quaranteen spam messages before they reach your account. A "Spam Digest" is sent to each account every day at 3:00pm indicating messages that have been quarteened. More information can be found here.

E-mail Attachments: Blocked File Types

Many worms and viruses spead as attachments to e-mail. As a result, standard practice is to block many of the file types most commony used by viruses that are not commonly attached to legitimate e-mail.

E-mail Tutorials

We have how-to documentation for configuring you E-mail client, setting up SPAM filters and more.

ISP Mail Servers

If you connect to the internet through an off-campus Internet Service Provider (SBC DSL, Comcast, etc.) and want to user you Chico State E-mail account, you will need to set up you email client to use your ISP's outgoing mail server. We have instructions and a list of known ISP Mail servers here.

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