Hardware Support
Supported Hardware
The following specifications have been determined to be the minimally acceptable levels for computing and printing hardware at CSU Chico for the academic year 2006/2007.
Purchasing Recommendations
User Services recommends the following hardware for procurement for Spring 2007. We recognize the need to procure hardware and software that is supported on a limited or time and materials basis. While we may charge time and materials for support of some of these products, we have had experience with them, and hence we strongly encourage departments purchase from this list.
Support Guidelines
User Services provides two main types of hardware and software support to the CSU Chico community: help desk support and field service support. Contacts to the Help Desk are FREE for all departments, retirees, and guests, however phone and walk-in support are limited in scope and duration.
Service Guidelines
This statement establishes University guidelines for the access to, and handling of, University-owned computer equipment.
Hardware Tutorials
A collection of how-to documents relating to computer hardware issues.
News/Announcements
2008 Dell Special purchase pricing
We have reached an agreement with Dell to allow campus departments (Foundation and Auxiliaries are included!) to purchase additional standard configuration desktop and laptop computers at the excellent bulk pricing we negotiated for the Faculty and Staff computing program. The Dell Volume Pricing Quotes are valid until June 30th. More...
2008 Apple Purchase Program
The Chancellor’s Office has partnered with Apple to coordinate a CSU-wide bulk purchase of Apple products. Apple is discounting their products above and beyond the current higher education discount. This is a tremendous opportunity for the campus (Foundation and Auxiliaries are included!)to purchase Apple computers at substantial discounts not normally available. More...
2008 Campus Computer Refresh (CCR)
The Campus Computer Refresh is designed to provide new computers to faculty and staff in an effort to foster a reasonable replacement cycle. The Provost recognizes this need as a critical component within the overall technology development effort for the university. Program Details are here.
