New Computing Purchases
Recommended Minimum Specifications
(Updated April 2008)
The following specifications are User Services recommended minimum specifications for new computing purchases. User Services supports Dell and Apple systems. Visit our Support Guidelines page should you need further information on what we support, and how our chargebacks might apply to your area.
Note: ALL computers must be purchased with a 3 year warranty.
Failure to purchase a 3 year warranty might increase repair costs significantly for your department. All computing equipment out of warranty will incur costs for replacement parts.
Dell
PC DesktopsPC Laptops
- USRV Home
- Passwords/Accounts
- Virus/Security
- Internet Access
- Software Support
- Hardware Support
- PC Support
- Mac Support
- Phone/Network
- Tutorials
- Training Workshops
- Online Training
- FAQ
- About Us
- Contact Us
- Policies/Guidelines
- Forms
- Knowledge Base
Apple
Macintosh Mini / iMac / Mac ProMacintosh MacBook and MacBook Pro
Displays
Flat Panel DisplaysPrinters
Laser PrintersInkJet
PC Desktop and Laptops
User Services recommends that departments procure the same level equipment from Dell for all their PC purchases.
CSU, Chico purchases PC's through Dell. This link will help you specify and price your configuration:
Dell: http://www.dell.com/us/en/hied/default.htm
PC Desktops
Dell |
|
Model Line |
Optiplex |
Display |
19” LCD flat panel display (19" recommended
) |
Memory |
2 GB |
Hard Drive |
80 GB SATA |
Processor |
Intel Core 2 Duo |
Optical Drive |
DVD+/-RW |
Pointing Device |
USB Optical 2 button scroll mouse |
Warranty |
3 Years Parts and Labor |
O.S. |
Windows XP Professional |
Case: |
Ultra Small Form Factor Chassis recommended (other cases optional) |
*Other brands/models will incur charges for setup and support for the life of the product.
PC Laptops
Dell |
|
Model Line |
Latitude (not Inspiron) |
Processor |
Intel Core 2 Duo |
Memory |
2 GB |
Hard Drive |
40 GB |
Optical Drive |
DVD +/-RW |
Warranty |
3 Years Parts and Labor |
O.S. |
Windows XP Professional |
Other: |
Accidental Damage Protection |
*Other brands/models will incur charges for setup and support for the life of the product.
Macintosh
CSU, Chico purchases Macintosh products through the AS Computerworks, who has contracted pricing through Apple. The following link will take you to the CSU Chico specific Apple "store". This will help you specify your configuration:
Apple: Chico State's Apple Store
Mac MINI / iMac / Mac Pro
Desktop |
|
Processor |
Intel Core 2 Duo |
Memory |
2 GB |
Hard Drive |
80 GB SATA |
Optical Drive |
Superdrive (DVD-R/CD-RW) |
Warranty |
3 year parts and labor |
O.S. |
MAC OS X 10.4 |
MacBook and MacBook Pro
MacBook / MacBook Pro |
|
Processor: |
Intel Core 2 Duo |
Memory: |
2 GB SDRAM |
Hard Drive: |
60 GB SATA |
Optical Drive : |
SuperDrive (DVD-R/CD-RW) |
Wireless |
built-in 54-Mbps 802.11g Airport Etreme/built-in Bluetooth |
Modem: |
56 kb internal modem |
Ports: |
1 Firewire 800, 1 FireWire 400, 2 USB2, USB (2), DVI Out |
OS |
OS X 10.4 |
Warranty: |
3 year Applecare Protection |
Back
Displays
Displays |
User Services recommends Flat panel displays from Dell, Viewsonic or Apple. User Services will provide service due to malfunction during warranty period. User Services ships the majority of monitors to manufacturer for repair because of potential hazardous materials issues. Non-Charged Department: No charge for service or repair due to malfunction during warranty period. Time and materials charges apply after warranty expiration. Charged Department: Time and materials charges for service or repair due to malfunction. |
Laser Printers
Models Recommended |
USRV Support Notes |
We recommend any current model laser printer available from Dell or HP. |
User Services provides troubleshooting and repair services for these models of HP and Dell Laser Printers. Non-Charged Department: No charge for service or repair due to malfunction during warranty period. Time and materials charges apply after warranty expiration. Toner, fuser, other consumable parts are chargeable items. Charged Department: Time and materials charges for service or repair due to malfunction. Toner, fuser, other consumable parts are chargeable items. |
Ink Jet Printers
Models Recommended |
USRV Support Notes |
We recommend current models of HP Ink Jet
printers. Call for more information 898-6000 |
Support for HP Ink Jet printers is limited to general software installation and initial problem consultation (check for cartridge, paper feed issues, etc.). User Services will not provide component level repair for Ink Jet printers given their nominal replacement cost. Non-Charged Department: No charge for installation and basic troubleshooting requests. Charged Department: Time and materials charges for installation and basic troubleshooting requests. |
PDAs
PDA's |
USRV Support Notes |
Palm OS based PDA's
|
Support for PDA's is limited to desktop software installation and connectivity only. User Services does not provide any additional configuration, instruction, or repair service for PDA's. Non-Charged Department: No charge for installation of general software and cradle. Charged Department: Time and materials charges for installation of general software and cradle. |
