PC Support
Supported PC Software
Software on this list is recommended by the User Services department. We will install, troubleshoot, and provide generalized instruction on use of supported software, and do our best to assist with all the others on the list as well. Software not on this list is subject to support based on technician availability and current workload of USRV staff, and will be considered a charged for service for all departments.
Supported PC Hardware
The following specifications have been determined to be the minimally acceptable levels for computing and printing hardware at CSU Chico for the current academic year. Anything we are asked to service below these levels (both hardware and operating system) will be serviced and supported on a time and materials basis, and may require a CAF.
Visit our Support Guidelines page should you need further information on what we support, and how our chargebacks might apply to your area.
Purchasing Recomendations
The following specifications are User Services recommended minimum specifications for new computing purchases. User Services supports Dell and Apple systems. Visit our Support Guidelines page should you need further information on what we support, and how our chargebacks might apply to your area.
PC Tutorials
A collection of how-to documents relating to computer PC/Windows issues. Additional PC tutorials are available on the USRV Knowledge Base.
Support Guidelines
User Services provides two main types of hardware and software support to the CSU Chico community: help desk support and field service support. Contacts to the Help Desk are FREE for all departments, retirees, and guests, however phone and walk-in support are limited in scope and duration.
