Student Computing

Links to Evidence and Related Topics

• Computer Support / Help Desk
  • Phone support available 7 days/week (24 hrs/day 5 days/week)
  • Over 12,000 calls were answered by the Student Computing helpdesk in 2003-04. 
  • Desktop Support (HELP Desk) service requests, 2000-2006
• Computer Labs
• Student Computing maintains reservable "NetStudy" rooms for small groups needing a shared computer and large monitor.
  • All students get the following Computing/Networking System accounts:
• • WildCat E-mail
  • Portal
  • Personal Web Page (MyWeb)
    • Email usage EM 05-02
    • Club/Organization web pages
  • Dial-up and Wildcat Wireless Internet Access Services
    • Wireless availability map
    • ResNet: High-speed network access available in all residence halls
  • Instructor-based workshops/training: 
    • Stats:  STCP yearly workshop attendance
    • Stats: STCP Workshops satisfaction
  • Self-paced online training with Microsoft elearning Library (MELL)
  • Assistive Technology:
    • Assistive Technology Center 
    • Assistive technology in open labs
  • Acceptable Use Policy (AUP):
  • • AUP overview  
    • Policy on Use of Computing and Communication Technology, EM 07-01