Business Hours
7:30 a.m. - 5:00 p.m.
Monday – Friday
Closed on weekends and holidays
Location: Meriam Library 142
Phone: 530-898-4357
Email: itss@csuchico.edu
Business Hours
7:30 a.m. - 5:00 p.m.
Monday – Friday
Closed on weekends and holidays
Location: Meriam Library 142
Phone: 530-898-4357
Email: itss@csuchico.edu
In rare circumstances, the Enterprise Applications team may encounter errors that must be resolved by a direct database edit within PeopleSoft, called a "backdoor fix". Whenever possible, this should be avoided. If the same issue prompts multiple backdoor fixes, it may become a priority for development and feature enhancements that reduce risk and technical debt.
All backdoor fixes should be logged in the ticketing system, as follows:
All backdoor fixes will be reported to multiple teams for review:
The Chancellor's Office Migration Request (COMR) is a process by which campus technicians can request system changes in PeopleSoft PRD by the Chancellor's Office CMS team.
Information about the COMR process is maintained on the CSYou website: COMR Request Forms.
To make a request for un-masked data in a non-production instance, use the the PeopleSoft Service Request form titled "Request for Database Refresh (Non-production Instances) with un-masked Data" which is located on the PeopleSoft Service Catalog page.
Examples of Users | CMS-HR SecurityRole | Training Required | Avg # Training Hrs |
---|---|---|---|
Student Attendance Clerks | HR_DEPT_STUDENT_DATA | CMS-HR: Faculty & Staff Workforce Admin - Inquire | 2 |
Student Attendance Clerks | HR_TMLB_TIMEKEEPER and/or | CMS-HR: Time & Labor Payroll* | 2 |
Academic Departments with ISA Employees | HR_DEPT_ACADEMIC_UPDATE | CMS-HR: ISA Contract Generation* | 2 |
Staff ASA's, Attendance Clerks, Unit Managers | HR_DEPT_JOB_POSN_DATA | CMS-HR: Faculty & Staff Workforce Admin - Inquire | 2 |
Deans, Administrative Unit Managers | HR_DEPT_JOB_POSN_DATA | CMS-HR: Faculty & Staff Workforce Admin - Inquire | 2 |
AAS's, Office Managers, ASC's | HR_DEPT_ACADEMIC_UPDATE, | CMS-HR: Unit 3 and Unit 11 Contract Generation* | 2 |
Data Management Group | HR_PYRL_TECH | Administer Workforce Data Entry | 6 |
Payroll Technicians | HR_PYRL_TECH | Administer Workforce Data Entry | 6 |
MPP and Payroll Processing Setup | HR_HRIS_MANAGER | Administer Workforce Data Entry | 6 |
Benefits Department | HR_BENE_STAFF | CMS-HR: Faculty & Staff Workforce Admin - Inquire | 2 |
HR Analyst / Programmer | HR_HRIS_TECHNICAL | Advanced Workforce Administration Training | 6 |
HR Staff | HR_SHRM_STAFF | CMS-HR: Faculty & Staff Workforce Admin - Inquire | 2 |
Budget Department - Position Management | HR_BUDG_POSN_MGMT | Position Management Training | 4 |
Office of Academic Personnel Staff | HR_FAAF_STAFF | CMS-HR: Faculty & Staff Workforce Admin - Inquire | 2 |
Cashiers - Financial Services | HR_FSRV_CASHIER | CMS-HR: Faculty & Staff Workforce Admin - Inquire | 2 |
Police Department | HR_PBSF_DISPATCHER | CMS-HR: Faculty & Staff Workforce Admin - Inquire | 1 |
President's Office Staff | HR_PRES_STAFF | CMS-HR: Faculty & Staff Workforce Admin - Inquire | 2 |
Sponsored Programs Staff | HR_FDTN_STAFF | CMS-HR: Sponsored Programs - Inquire | 2 |
Wildcat Card Office Staff | HR-WDCC-STAFF | CMS-HR: Wildcat Cards Only - Inquire | 1 |
For information regarding CMS-HR Training, please contact Dana Shepherd at x4947 or dshepherd@csuchico.edu
*Prerequisite Training Class
Business Hours
7:30 a.m. - 5:00 p.m.
Monday – Friday
Closed on weekends and holidays
Location: Meriam Library 142
Phone: 530-898-4357
Email: itss@csuchico.edu