View plans for in-person Commencement and fall 2021 on ourCOVID-19 News & Information website.
Accessibility Resource Center

Support Services for Students

Students with disabilities should meet with an ARC advisor each semester to determine reasonable accommodations. The student then meets with the faculty to discuss arrangements for accommodations. Listed below are possible accommodations with a brief description of how to implement them.

Exam Accommodations

  • A student with disabilities may need exam modifications in order to demonstrate competency of instructional material. Examples may include a distraction-reduced environment, extended test time, a reader or scribe, and/or the use of a computer or other adaptive equipment.
  • If exam accommodations cannot be provided within the academic department, ARC provides a monitored area between 8:00 a.m. and 4:45 p.m. (other times can be arranged), Monday through Friday.
  • If the student is going to take a test in an ARC-monitored area, he or she must present an exam request to the faculty. The completed exam request must be returned by the student to ARC no later than three working days before the scheduled exam.
  • A number of students find scantrons difficult to use. Consider allowing students to demonstrate comprehension of course material using alternative methods.
  • Exams may be sent to ARC in the following manner:
    1. fax: 530-898-4411
    2. e-mail:
    3. campus mail: zip 726
    4. hand delivery by student or faculty
  • Completed exams may be obtained in the following manner:
    1. picked up by faculty
    2. hand delivered by the student
    3. returned through campus mail
    4. faxed to the number faculty provides

Educational Assistants

Educational assistants are students hired, trained, and supervised by ARC to provide services which improve access and opportunity for students with a disability. They include lab assistants, readers, scribes, and/or research assistants.

Lab assistants perform the physical manipulation required for laboratory procedures, working under the direction of the student with a disability.

Readers read text and describe graphs and/or visuals for students with disabilities.

Scribes write down information as dictated by the student with disabilities.

Research assistants assist in the library for required research.

WebCT/Vista Classes

Some students with disabilities have difficulty with comprehension and focus. Students receiving extended time on exams will need the same test accommodation for Web-based quizzes and testing. To determine how best to set up appropriate WebCT testing contact the Technology Learning Program at 898-5369.

Library Reserves

Be aware that library electronic reserve materials may be difficult to access for students with vision and print disabilities. PDF files can be hard to read with adaptive equipment. Where possible, try to format electronic reserves as HTML or other non-PDF formats.


Volunteer note-takers are classmates willing to share their notes with students with a disability. ARC offers self-duplicating two-part paper to facilitate this process. Faculty may be asked to help solicit class members who are willing to serve as note-takers. 

Upon request, ARC will write a letter of acknowledgement of services rendered for the volunteer note taker.

Alternate Format Reading Materials

The Accessibility Resource Center provides reading material in alternative formats for students who are eligible for the service. Producing course materials in an alternative format can be a lengthy process; therefore, timely availability of course materials is critical.

Some students require classroom reading to be converted to alternate formats. These may include one of the following:

  • Electronic text
  • Audiotape
  • Braille

Alternate format text may be read by a computer or other specialized equipment for students with visual or serious learning disabilities.

The CSU, Chico Accessibility Resource Center is a member of a system-wide database for e-text from the Center for Alternative Media (CAM).

Computers and Assistive Technology

The Accessibility Resource Center, in conjunction with Student Computing, provides specialized computer programs, equipment, and training to students with disabilities. Available assistive technology includes electronic scanners, readers, Braille embossers, print enlargers, and voice-activated computers. Students must be approved for use of these programs on campus by their ARC advisor.

Interpreters and Computer Assisted Real Time Transcription (CART) Services

Interpreters and Computer Assisted Realtime Transcription (CART) typists are professionals who go into the classroom to facilitate communication between deaf or hard of hearing students, their faculty, and other students. The interpreters and the CART typists follow a national code of ethics; they do not participate in class discussion, and they do not edit communication or advise deaf or hard of hearing students. In addition, they are not responsible for student behavior, comments, study habits, or academic progress. Confidentiality about what takes place when facilitating communication is strictly adhered to, and the service providers remain as neutral as possible.

Interpreters usually sit at the front of the class, facing the students. The CART typists sit near the student. Both the typist and the student will have laptops that communicate with each other. Faculty should be aware that interpreters and typists are usually a sentence behind the spoken word. This can cause a delay in the student’s responses. In addition to classroom lecture, interpreters and typists capture the classroom discussion. Interpreters will relay all signed communication in the first person, e.g., “I am ready to give my presentation.”

The interpreters/typists have structured schedules. They are not assigned exclusively to one student. Faculty should be aware interpreters and typists may not be able to stay beyond the scheduled class time. Students may request an interpreter and typist for private meetings with faculty or for other course-related activities.

The CART transcripts are provided only to the deaf or hard of hearing student and to the instructor upon instructor request.