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Online Compliance Training "Re-certification" via CSU Learn: Important Tips

Announced on: Tuesday, Sept. 14, 2021

As of September 1, CSU Learn began rolling out training reminders for courses that need to be retaken (or re-certified) by October 1. Note that the training status will indicate "Attended". Please select "Register Again", Start the course and click the "Retake" button to recertify. The ITSS Knowledge Base has instructions and examples of courses that require recertification.

As a reminder, two trainings require (by law) a minimum number of minutes the learner must be in training. Discrimination and Harassment Prevention for Non-Supervisors requires a minimum of 60 minutes, and Discrimination and Harassment Prevention for Supervisors requires a minimum of 120 minutes. If you complete the modules in less time, the course will ask you to do additional tasks to fulfill the time requirement.

Employees can verify if they have training pending through 1) the Chico State Portal > My Updates, or 2) in CSU Learn > Assigned Training.

You will receive a confirmation email 5-10 minutes after completing an online course. If you do not receive it, the training will continue as "in progress" (which may occur if you skipped any content or closed the browser window before the system detected the completion). To resolve this, please re-launch the training and/or review any skipped content.

New Employees

New faculty and staff will be assigned compliance training within 30 days of their start date. CSU Learn will notify new employees when compliance training has been assigned via their Chico State employee (Exchange) email account.

New Student Employees

After 10 business days, departments can expect new student employees to be in CSU Learn about 48 hours after their appointment is in PeopleSoft. CSU Learn will notify new employees when compliance training has been assigned via their Chico State employee (Exchange) email account. Student employees may elect to forward employee email to their student WildcatMail account. Please allow approximately four (4) hours for a new employee to complete compliance training.

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