Meriam Library is launching Virtual1st! January 2023

Monday, Jan. 23, 2023

Nationwide, student usage of in-person reference desk service models is in decline, and we are experiencing this trend at Meriam Library.In person questions at the library reference desk decreased by 37% between fall 2021 and fall 2022.Decreasing demand for reference interactions demonstrates a need for a new model.In response to these changes in information seeking behavior, librarians are shifting from in-person reference desk hours… to Virtual1st! In 2023, librarians are shifting to meet students where they are at... online.

Meriam Library librarians will staff virtual chat from:

M-Th 10am to 5pm

F 10am to 2pm

If a patron needs in-person assistance, they can log on to chat and a librarian may be able to come out to meet the patron if necessary.

Outside of the above hours, patrons can still get 24/7 chat assistance using the same Chat icon on the library homepage. If you still need us and want to hang out with us, we have One on One Appointments!

Learn more at the library website: https://library.csuchico.edu/events/meriam-library-launching-virtual1st-january-2023

Irene Korber: ikorber@csuchico.edu

Phone Number: 530-898-6487