CalFresh Outreach


Trainings are required to ensure funding requirements are met.

We will be asking you if your team is up to date on the Civil Rights Training and the Confidentiality Training in your Quarterly Narrative.

Confidentiality Training

Staff that meet one of the following, are required to complete Confidentiality Training

  • Staff currently assisting with applications
  • Staff training to assist with applications
  • Any staff handling confidential data

This training is completed during onboarding and annually.

Complete This Training: Review the Confidentiality Agreement(opens in new window) and keep a signed copy on file.

Note: Signed agreements must be kept on file for 3 years after the contract.

Civil Rights Training

Staff that meet the following, are required to complete Civil Rights Training

  • All staff and interns working on the CFO Contract

This training is completed during onboarding and annually.

Must be completed individually, not in groups. Subcontractors must keep Training Certificates on file

Complete This Training(opens in new window)

Civil Rights Training Instructions

1. Visit Civil Rights Training website(opens in new window)

2. Select “Create New Account

3. Enter your information on the Registration Page.

Note: answer “N/A” on the SNAP-ED related questions

4. After completing registration you will be prompted to log in

5. Select “Available Courses

6. Select "Civil Rights Training"

7. Select "Enroll Me"

8. Select “#2 Complete the Learning Module

Note: if your pop-ups are blocked you will need to allow pop-ups to view the training

9. Read through the Learning Module and complete the course (approx. 30 mins)

10. Upon completion, you will need to take the final quiz

11. Select “#3 Take the Final Quiz

Note: you will need to score 80% or higher to pass

12. If you score under 80% you may retake the test until you pass

13. After passing, you'll be given a certificate.

Note: you may need to fill out a quick survey before receiving your certificate

Note for Subcontractors: You must keep records of all certificates that your team completes