CalFresh Outreach

Trainings

Trainings are required to ensure funding requirements are met.

We will be asking you if your team is up to date on the Civil Rights Training and the Confidentiality Training in your Quarterly Narrative.

Confidentiality Training

Staff that meet one of the following, are required to complete Confidentiality Training:

  • Staff currently assisting with applications
  • Staff training to assist with applications
  • Any staff handling confidential data

This training is to be completed during onboarding and annually. All CFO staff need to complete Confidentiality and Civil Rights Training before application assistance or working with confidential data.

Complete This Training: Review the Confidentiality Agreement (DOC) and keep a signed copy on file.

Note: Signed agreements must be kept on file for 3 years after the contract.

Civil Rights Training

Staff that meet the following, are required to complete Civil Rights Training:

  • All staff and interns working on the CFO Contract

This training is to be completed during onboarding and annually. All CFO staff need to complete Confidentiality and Civil Rights Training before application assistance or working with confidential data.

Must be completed individually, not in groups. Subcontractors must keep Training Certificates on file.

  1. Watch the recording of the CalFresh Healthy Living Civil Rights Training, available in English (opens in new window)and Spanish.(opens in new window)
  2. Complete the Knowledge Check Questionnaire(opens in new window) through Survey Monkey.
  3. Complete the CalFresh Outreach Certificate (DOC) for each staff member and keep documentation on file.