CalFresh Outreach

Trainings

Trainings are required to ensure funding requirements are met.

We will be asking you if your team is up to date on the Civil Rights Training and the Confidentiality Training in your Quarterly Narrative.

Confidentiality Training

Staff that meet one of the following, are required to complete Confidentiality Training

  • Staff currently assisting with applications
  • Staff training to assist with applications
  • Any staff handling confidential data

This training is to be completed during onboarding and annually. All CFO staff need to complete Confidentiality and Civil Rights Training before application assistance or working with confidential data.

Complete This Training: Review the Confidentiality Agreement (DOC) and keep a signed copy on file.

Note: Signed agreements must be kept on file for 3 years after the contract.

Civil Rights Training

Staff that meet the following, are required to complete Civil Rights Training

  • All staff and interns working on the CFO Contract

This training is to be completed during onboarding and annually. All CFO staff need to complete Confidentiality and Civil Rights Training before application assistance or working with confidential data.

Must be completed individually, not in groups. Subcontractors must keep Training Certificates on file

Complete This Training(opens in new window)

Civil Rights Training Instructions

1. Visit CalFresh Healthy Living Training Platform(opens in new window)

2. Select Login or Signup

Note: If signing up for the first time: under "which agency are you affiliated?" select "I don’t know"

3. After creating account: select Get your First Course or Course Catalog

4. Find and select Online Civil Rights training

5. Select Get this Course and start or resume course

6. The course will take approximately 20 minutes to complete

7. Complete course evaluation

Note: You will need to score 80% or higher to pass and may retake the quiz until you do so. You may use this study guide (DOC) to prepare for the quiz

8. Once you complete the course, select Download Certificate

9. An email will also be sent with your certificate attached

Note for Subcontractors: You must keep records of all certificates that your team completes