New Faculty Support

Getting Started

The Basics

Welcome to your first year at Chico State. Check out the list below to make sure you've got the basics taken care of. You'll have time during Orientation to get answers to all your burning questions. In the meantime, browse this site for some helpful information to getting settled in for Year One.

Critical Steps in Hiring Process

You should already have received this document by email, but consult it and make sure all your bases are covered.

Wildcat Card (ID Card)
Get your ID Card as a number of accounts and/or services rely on it — including the Portal ID below.
Go here: IT Support Services, Meriam Library 142 (hours)
More information: Wildcat FAQs 

Portal ID & Email

You will need to get these two (related) accounts set up immediately. Your Portal ID is the username/ password that will allow you access to internal Chico State website resources.
Faculty email is by default set up on MS Exchange (Outlook); this is your official university email address ( You also have a WildcatMail account, which uses a Gmail interface and gives you access to Google apps ( Note that these are two distinct and separate email accounts. 

Portal ID

Go here: Activate Portal ID online


Go here: Access Exchange email and WildcatMail Overview
For help, go here: IT Support Services, Meriam Library 142 (hours)

Blackboard Learn

Once you have your Portal ID, you should have access to Blackboard Learn. This is the learning management system our campus uses. During orientation, the nice people at the Technology & Learning Program (TLP) will assist you in setting up your courses, rosters, and gradebooks on Blackboard. The TLP also offers workshops and one-on-one consultations year-round.

More information: TLP homepage

Office Keys

This should be arranged by your department, with help from your department's Administrative Support Coordinator — also known as your ASC. Reach out to your ASC if you need help on this.

Go here: Find my ASC *LINK TO THE ASC TAB*
More information: Key Shop

Human Resources

Have you completed all your paperwork? Do you have questions about benefits or payroll? If you have a nagging concern, talk to your ASC, or arrange to talk to an HR or Faculty Affairs staff member. 

Benefits & Payroll

More information: Human Resources Service Center, Kendall Hall 220 (hours)

Contract, Salary, International issues  

More information: Office of Faculty Affairs, Kendall Hall 104


Campus parking is limited during certain hours, and is only available through the purchase of an hourly, daily, or semester-long permit. Parking (metered or free) is also available in downtown Chico, subject to local regulations. If possible, we strongly encourage: biking to work, carpooling, walking, or using public transportation.

More information:
General Parking Information
Parking Permits
Where to Park

Diversity & Inclusivity

Chico State strives to provide access to its diverse student, employee, and community populations. Read more about resources and accommodations on the Office of Diversity and Inclusion and Accessibility Resource Center home pages linked below. Note that there is a top navigation menu in addition the left-hand sidebar. 

Maps, Guides & Resources

Building Access Guide
Accessible Parking Areas Map
Gender Neutral Bathrooms Map
Transgender Resources
Gender and Sexuality Equity Center
Safe Zone Ally Resources

More information:
Office of Diversity and Inclusion, Kendall Hall 110
Accessibility Resource Center, Student Services Center 170