Coronavirus/COVID-19 Information

COVID-19 Response Protocols

We ask students, faculty, and staff to get vaccinated, follow COVID-19 best practices, and take full advantage of our University resources.

COVID-19 Hotline

For all COVID-19-related questions and concerns—and to report possible COVID-19 exposure—call Chico State’s COVID-19 Hotline at 530-898-2222. Calls to the hotline are voluntary and all information will remain confidential. The hotline is staffed during University operating hours—8 a.m.-5 p.m., Monday-Friday.

If calling outside of University business hours, please leave a confidential message with your name and phone number, and your call will be returned within 24 hours (even on weekends).  You can also email hotline staff at in new window). 

If You Are Experiencing COVID-19 Symptoms

Flowchart showing how students and employees should respond if they experience symptoms. Full text in the link Text description of If You Are Experiencing Symptoms flowchart

Text description of "If You Are Experiencing Symptoms" flowchart

If You Have Close Contact With Someone Who Tests Positive for COVID-19

Flowchart showing how to respond if you have close contact but no symptoms. Full text in the link Text description of "Close Contact Exposure Without Symptoms" flowchart

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Campus Response to COVID-19 Cases, Exposures

With everyone following COVID-19 best practices—getting vaccinated, wearing face coverings indoors, and self-isolating at home if symptoms develop—the risk of COVID-19 infection among the Chico State community can be minimized.

In the event a positive COVID-19 case occurs on campus or a “close contact” exposure with someone suspected of having COVID-19 is reported, the following protocols will be initiated. (Close contact occurs when individuals are closer than six feet of each other for more than 15 minutes with or without face coverings, one individual has COVID-19 symptoms or is asymptomatic, and that person later tests positive).

  • Individuals testing positive for COVID-19 or who may have been exposed to someone with COVID-19 should contact Chico State’s COVID-19 Hotline at 530-898-2222  immediately.
  • Chico State’s COVID Response Team will collect pertinent health and event information and advise the individual on next steps.

Full response protocols for students and employees.

COVID-19 Notification Process

The following details Chico State’s process for notifying the campus community when a positive COVID-19 case has been identified on campus:

Notification Scenarios for COVID-19 Cases Identified on Campus


Confirmation Process

Notification Process

Individual reports a positive lab test for COVID-19, confirmed by Butte County Public Health Department or another public health agency, and has had direct contact to campus

Public health agency confirmation to the individual and to Chico State

Chico State will provide direct communication and guidance to students and/or employees if they were near or in direct contact with the individual who tested positive.

Asymptomatic individual quarantined due to exposure to sick people or post-travel

Individual report to COVID-19 Hotline or identified during contact tracing of confirmed case through Butte County Public Health Department

No all-campus notification

Individual has mild flu, cold symptoms not consistent with COVID-19 per individual’s report of assessment by healthcare provider

Individual report COVID-19 Hotline or WellCat Health Center

No all-campus notification

Individual has symptoms consistent with COVID-19, but no test confirmation; individual is advised by health care provider to isolate per CDC guidance

Individual report to COVID-19 Hotline or WellCat Health Center

No all-campus notification, but Chico State will provide direct communication and guidance to students and/or employees if they were near or in direct contact on a case by case basis.

Individual self-reports a positive lab test for COVID-19, but is outside of Butte County with no direct contact to campus

Local public health agency confirmation via the individual

No all-campus notification, but Chico State will provide direct communication and guidance to students and/or employees if they were near or in direct contact with the individual who tested positive.

Widespread COVID-19 Cases on Campus

If multiple members of the campus community—those who have been approved to be on campus during the fall semester—test positive for COVID-19 simultaneously, the University will consult with BCPHD officials for guidance.

In consultation with BCPHD officials, the University President will assess if the current method of delivering student instruction and services warrants modification and for what length of time based on the COVID-19 risk level. While unlikely, if a critical mass of COVID-19 cases is impacting campus, the University will expand the utilization of online instruction, services, and operations accordingly to ensure the wellbeing of the campus community.

What We Expect from Students, Faculty, & Staff

The below represent the best practices for slowing the spread of COVID and for ensuring the safety of those in the campus community.

Get Vaccinated—Vaccines are the best way to keep yourself and others safe. They are also required for all students and employees in order to access campus.

Watch for Symptoms—Conduct symptom monitoring on a daily basis, including taking your temperature if you feel you have a fever, and stay home and self-isolate if you have symptoms. Call Chico State’s COVID-19 hotline at 530-898-2222 for advice.

Training—Complete mandatory COVID-19 training before the start of the semester—or, for staff, before you return to campus for work. 

Masks Required—Masks are required in all indoor campus facilities regardless of vaccination status.

Wash Your Hands—Wash your hands often and for at least 20 seconds with soap and warm water or use hand sanitizer, and clean and disinfect frequently used surfaces.

Don’t Share—Never share food, beverages, silverware, smoking devices, or other items on which germs can be easily shared.

Don’t Stereotype—Help combat harmful stigmas, stereotypes, and misinformation about COVID-19 that stem from a lack of knowledge about how COVID-19 spreads, a need to blame someone, fears about disease and death, and gossip that spreads rumors and myth. Stigma hurts everyone by creating more fear or anger toward ordinary people instead of focusing on the disease that is causing the problem. Stigma can also make people more likely to hide symptoms or illness, and keep them from seeking health care.

Contact Environmental Health and Safety at to report campus safety concerns or suggest additional health and safety measures.

Keeping the Campus Community Safe

Chico State is committed to maintaining a safe and healthy learning environment for all and have implemented the following COVID-19 prevention measures:

  • Training & Resources
    • Mandatory COVID-19 training that provides essential information about COVID-19, how individuals can protect themselves and others, and health care resources available to the campus community.
    • A notification about the mandatory COVID-19 training was sent to students via their Chico State email. Links to the training are available in your Student Center
  • Campus Safeguards
    • We’ve implemented robust, campus-wide health and safety protocols to keep the campus community safe and healthy, including:
      • Requiring face coverings in all indoor public spaces, including classrooms and offices, and outdoors when six feet of physical distance isn’t possible
      • Requiring daily self-monitoring for COVID-19 symptoms for students, faculty, and staff
      • Staggering schedules for in-person classes to limit the number of students and faculty in one place at the same time
      • Classroom modifications to ensure physical distancing for in-person instruction
      • Establishing one-way foot-traffic flow in and out of buildings, as well as directional markings on campus pathways, to provide physical distancing
      • Sanitizing across campus in active classrooms, offices, dining areas, student housing, and other facilities, including the deployment of hand-sanitizing stations across campus—especially in high-traffic locations
      • Daily disinfecting of high-touch surfaces in common areas, including door handles, classroom desks, tables, computers/keyboards, lab spaces, and bathrooms
      • Modifying offices to ensure proper physical distancing and adherence to safety protocols
      • Prohibiting all large University events and gatherings on and off campus
  • Resiliency Roadmap
    • We will comply with Governor Newsom’s strategy to reopen California with guidance from the Centers for Disease Control, California Department of Public Health, and Butte County Public Health Department

Adjusting to COVID-19 Changes

Besides being vigilant about preventing the spread of the virus, the Chico State community will have to be flexible and adjust as needed throughout the semester.

The campus has already developed plans for a variety of COVID-19 scenarios and is ready to scale up or scale down in-person activities if the situation improves or worsens.