COVID-19
View the latest updates on the COVID-19 News & Information website.
Coronavirus/COVID-19 Information

Student Resources

The majority of Chico State’s fall course offerings and most student support services will be online or offered through alternative modalities. However, the University is open for business and here to support your success. 

We've collected some information and resources specific to the COVID-19 situation, but if you have questions about a specific campus department or service, we recommend visiting their website directly for current information.

Jump to...

Fall 2020 Courses

The vast majority of fall 2020 courses will be online. The University is offering blended online and in-person instruction for a limited number of classes with an experiential focus, such as field and clinical labs, performance and studio-arts classes, and capstone courses in engineering and agriculture. 

Check out the fall 2020 semester class schedule for details on specific courses.

Keep Learning

The Keep Learning website is a one-stop-shop with everything students need for a successful semester, including advice from experienced distance learners. The site provides students tips, best practices, and resources for online learning. You can also get to know the software being used in your courses and the many free tools available to you.

The Keep Learning support team is available live Monday–Friday, 8 a.m. to 7 p.m. to answer questions and teach you how to use these online tools. Please make use of this great resource!

Keep Learning

Technology Support

  • IT Support Services will provide comprehensive technology support, including laptop loans and virtual technology assistance. 
  • The Office of Accessible Technology Services will offer all students online access to a staff member during normal business hours Monday–Friday via email at oats@csuchico.edu. Students with questions on inclusive technology or who need assistance setting up technology accommodations are encouraged to reach out.
  • If you do not have off-campus access to the Internet, resources are available.

Student Services

All campus departments are open to provide student support whether virtually or through limited in-person services. This is just a small selection of the student services available by phone, video, or email. Check department websites for the most up to date information on how to access their services. 

Some key services: 

  • Accessibility Resource Center
    Accessibility Resource Center services will be provided remotely via email, phone, or Zoom appointments. Limited in-person services are under consideration for the fall, and final decisions will depend on evolving COVID-19 conditions.
  • Advising
    Academic Advising will provide remote-advising sessions via Zoom, which students can schedule through their website. International Student Services is also offering daily advising via email, phone, and Zoom appointments.
  • Associated Students
    Associated Students (AS) will remain mostly virtual during the fall semester and has created a Virtual Engagement Center with everything from stress relief tools to at-home workouts from the WREC to weekly social media challenges. In-person services for the fall, such as the Child Development Lab, will be limited due to ongoing COVID-19 concerns. Visit the AS website for the latest updates.
  • Basic Needs
    The Chico State Basic Needs Project and Hungry Wildcat Food Pantry are open and serving students. Apply for assistance or find out the current pantry hours on their website.
  • Career Center
    The Career Center will remain virtual only in the fall, but will continue providing a wide variety of career development programs for students of all majors and class levels, and for all alumni. It also offers services to help students with the transition from student to working professional.
  • Financial Aid
    Financial Aid & Scholarship Office is providing financial aid assistance virtually. Contact finaid@csuchico.edu or call 530-898-6451 and to set up an appointment by phone or Zoom.
  • Health Center
    The WellCat Health Center is available by appointment for regular healthcare services. Visit their website for current hours and appointment times.
  • Mental Health
    Online counseling is available through the WellCat Counseling Center and Safe Place. Find specific information on their websites.
  • Research
    Physical books and media are available for checkout from Meriam Library by reserving online and picking up in-person outside the library. The library also provides online research resources including e-books and articles and virtual research support, including 24/7 chat support and the ability to schedule Zoom appointments with librarians. View all available library services.
  • Student Life & Leadership
    Student Life & Leadership helps students succeed through programming that promotes learning, personal growth, self-governance, social responsibility, and understanding. Services are currently available online only, but limited in-person services are being considered for the fall.
  • Tutoring
    The Student Learning Center will provide all learning support services online. Students can schedule appointments on the Center's website. The Supplemental Instruction program will also be available virtually, utilizing peer-assisted study sessions to increase student success in historically difficult courses. Student leaders are faculty-recommended and trained to facilitate group sessions. Math tutoring is available via Zoom from the Math Learning Lab.
  • Title IX
    The
    Title IX office will provide virtual assistance relating to Title IX related concerns, complaints, and requests for interim accommodations as needed. Contact the office by email at titleix@csuchico.edu or by calling 530-898-4949.

Campus Facilities and Operations

Find the latest information on which campus facilities are open for in-person limited services (e.g Meriam Library, Bell Memorial Union, etc.) on the facilities and operations page.

Student Emergency Grants

The CSU Cares Program offered emergency grants for CSU students, including those enrolled at Chico State, experiencing financial hardships directly due to the COVID-19 pandemic. The funding was made possible through the Higher Education Emergency Relief Fund (HEERF) authorized by the Coronavirus Aid, Relief, and Economic Security (CARES) Act, as well as existing CSU campus-based resources.

A total of 9,578 students received $11,633,759 in emergency grants through this program.

Learn more about Chico State’s student emergency grant program.

Student FAQs

Expand All | Collapse All

  • Why do I have to pay full tuition/fees if I am not on campus?

    Chico State tuition and fees for the fall 2020 semester will remain unchanged. Tuition and mandatory fees cover fixed and ongoing expenses the University continues to incur during the evolving COVID-19 pandemic to finance, maintain, and operate student facilities and services, which remain available to students via remote access and/or limited in-person access.

    Examples include ongoing administrative costs such as employee salaries—including many student workers—overhead costs such as student-government programs, academic retention and support, progress toward degree completion, employee wages and benefits, expenses for utilities, repair and maintenance, and payment of financing and long-term debt obligations for some facilities.

    Even with instruction occurring virtually, Chico State continues to provide a quality education and critical student services including academic advising and career services, tutoring and other learning-support services, medical care, mental health counseling, basic needs provisions, online research and learning beyond the classroom, and technology assistance.

    All students in the CSU system, not just at Chico State, pay mandatory fees regardless of whether they are full-time, part-time, online, or study-aboard students—and even if they do not expect to ever use the programs or facilities they support. None of these fees are a "usage-based fee," but cover the debt services and personnel on a 12-month budget basis.

    We hope students understand that if they want the facilities and services to be available to them and others in the future, they must be supported and maintained during the pandemic.

  • How will you ensure the quality of students’ online education?

    Chico State has actively invested in instructional technology infrastructure and faculty training to deliver a high-quality virtual learning experience to students for achieving their academic goals without interruption.

    We heard students’ feedback regarding the hits and misses with online learning this spring, and we are gearing up this summer to provide a more enriching educational experience this fall—including improved accessibility and real-time classes to help students stay on track.

    This summer, hundred of Chico State faculty attended the “Go Virtual Summer Institute” to explore ways of converting existing classes into more effective online or blended courses. Under guidance from faculty mentors experienced and adept at teaching online, we expect bold, emerging innovations to promote student success.

    Virtual instruction is not new to Chico State—in fact we’ve been a national pioneer in distance learning technology since the early 1970s. In addition to our highly ranked online degree programs, summer and winter session classes have been held virtually for years without sacrificing the quality of instruction or learning experience.

    We are confident that even during these challenging times our students will greatly benefit from engaging instruction and educational experiences—while also benefiting from meaningful interaction with award-winning faculty members, campus advising, and tutoring support.

  • If the fall semester is mostly virtual, what services will be available to students?

    The same services Chico State has always provided students will be available in the fall—albeit online, including those listed in the Student Services section on this page. All campus departments are open to provide student support whether virtually or through limited in-person services, so check department websites for the most up to date information on how to access their services. 

  • How is Chico State preparing to enhance the student experience for the fall? What opportunities will there be to meet new students?

    With a summer to prepare for more dynamic online programming, Chico State will continue to offer high-quality and interactive activities for all students. Partners across campus are planning virtual and hybrid delivery for co-curricular campus programs. For example, the annual Wildcat Welcome events will continue this year in alternative formats to welcome new students to our rich and vibrant campus community.

    We are working diligently to ensure incoming students are connected to our supportive campus community by constructing an immersive student-focused virtual experience that creates social engagement and easy pathways for student involvement, access to student success services, and integrated health and well-being resources.

    As county and state restrictions permit, the University will also explore phasing in additional in-person and hybrid student experiences throughout the fall semester.

  • Can new students defer enrollment or attend a community college and return to Chico State later?

    New students can defer enrollment but there are restrictions and in all cases of deferment, a new application for admission will be required for the term the student plans to attend.

    Restrictions:
    a. A first-time freshman can defer for up to a year for any reason but cannot attend another college during the deferral period. Once students are enrolled at a community college, they are considered a transfer student and will not be able to transfer to Chico State until they've met the upper-division transfer requirements (60 transferable units, area A completion, etc.) 
    b. Transfer students can defer for up to one year for medical-, military-, or COVID-19-related reasons.

    Students should contact the Admissions Office with questions.

  • Is on-campus housing be available for the fall?

    Yes, University Housing is providing single-room accommodations for up to about a thousand students, keeping below 46% of typical occupancy. Students will pay the double-occupancy rate, not the more expensive single rate, for their rooms—essentially getting a single room to themselves for more than $1,700 less than they'd normally pay.

    Dining services will conform with social distancing protocols while continuing to provide limited services to the campus community. Online ordering and payment systems, to-go menus, and contactless pick-up and delivery systems will replace most face-to-face transactions.

    All student residents and University Housing staff will receive COVID-19 training and be familiar with safety guidelines, including regular self-monitoring and cleaning protocols.

  • What is going to happen with on-campus student jobs?

    Although the transition to virtual course delivery will decrease the number of student jobs needed on campus for fall 2020, federal work-study jobs remain available, and our auxiliary organizations like Chico State Enterprises and the Associated Students continue to have some job opportunities for students in research, virtual programming, food services, the Wildcat Store, the Wildcat Recreation Center, and other areas. View job postings on the Career Center website.

    Following the summer recess, Chico State and its auxiliaries will strive to bring back as many existing student employees as possible as the campus repopulates over the academic year. Additional student employment may be needed to meet evolving virtual or hybrid campus needs based on COVID-19 conditions.

  • Will I still be able to do my internship?

    Some in-person, community-based experiential learning will take place in the fall, even though faculty instruction for these courses may be virtual. The final decisions for these learning opportunities will be dependent upon evolving guidance from local health officials and final decisions of campus partners, including the K-12 school system.

    Students who choose to participate in in-person experiential learning and other on-site learning programs must first take Chico State’s COVID-19 training, which is available from the Student Center platform. Students should reach out to their respective departments if they have any questions.

  • What personal protective equipment (PPE) will Chico State offer for the fall semester, what do I need to self-supply?

    All members of the Chico State community will be expected to and asked to wear an acceptable facial covering while on campus and in public when physical distancing of six feet cannot be maintained. We do not expect this guidance will change in the near term.

    Facial masks such as N95 and KN95 are reserved for health-care personnel and first responders. Students can use cloth face coverings that can be laundered. The University has a limited supply and encourages students to bring their own from home.

    Gloves required for limited in-person classroom activities will be provided as appropriate, which may be nitrile, latex, leather, or rubberized synthetic material.

    Supply chains for PPE and cleaning supplies are greatly impacted by this pandemic. Chico State is utilizing our vendor relationships and the sourcing power of the full CSU system to ensure we have appropriate supplies on hand. Where possible, the campus will supplement PPE needs.