Chico State 360

Need Support?

If you need assistance with Chico State 360, please visit the Service Catalog.(opens in new window)

Other Chico State 360 resources include:

  1. Business Process Guides embedded directly within the CS 360 Help Menu

  2. CS 360 Knowledge Base(opens in new window)

  3. College Advising & Retention Specialists (CARS)

Support and Advisory Groups

College Advisor and Retention Specialists (CARS)

The College Advising & Retention Specialists (CARS) group meets twice a month and their role varies by college.  At the core, the CARS position supports faculty in the use of E-Advising tools and advising best practices; acts as a single point of contact and support for advising-related policies and procedures; and facilitates assessment of college-wide advising goals.  Additionally, the CARS serve as a liaison to centralized Academic Advising and generate reports for advisors, chairs, and/or deans to inform retention and student success efforts. 

To view the contact information for your CARS:

  1. Log into Chico State 360(opens in new window)
  2. Select the question mark at the top right to access the help menu
  3. Select either the Academic Advising Process Guide or the Faculty Advising Process Guide
  4. Navigate to the Chico State 360 Advising Support Flowchart section (CARS contact information is located in the table below the flowchart)
College Advisors and Retention Specialists
College Advisor & Retention Specialists (CARS)
CollegeCARSEmail
College of AgricultureDenise Crosswhitedcrosswhite@csuchico.edu
College of Behavioral & Social SciencesAshley Personaperson@csuchico.edu
College of BusinessJennifer Dugganjduggan@csuchico.edu
College of Communication & EducationShawn Brackettswbrackett@csuchico.edu
College of Engineering, Comp Sci & Constr. MgmtJennifer McKeejnmckee@csuchico.edu
College of Humanities and Fine ArtsKylee Sharpkdsharp@csuchico.edu
College of Natural SciencesStephanie Rosssross1@csuchico.edu

The following members assist the CARS in their efforts to support the faculty:

  • Kelly McGregor, Interim Associate Director of University Advising Technologies

Faculty Advising Team

The Faculty Advisory Team is critical to the successful rollout of Chico State 360 across all campus advising entities.  The advisory team meets once a month to provide guidance on aligning roles of faculty and staff advisors and on implementation of the new advising platform.  Team members include rrepresentatives from Academic Advising Programs (AAP), faculty from each college, Enterprise Applications and Data Services (EADS), Technology and Learning Program (TLP), and Kate McCarthy, Dean of Undergraduate Education (Chair).

Chico State 360 Advisory Group

The Chico State 360 Advisory Group meets twice a month to discuss security, maintenance, support and projects relating to the Constituency Retention Management (CRM) System.  The group is comprised of members from the Office of Admissions (ADMS), Academic Advising (AADV), Enterprise Applications and Data Services (EADS), and Applications and Data Services (ADS).