Cashier & Curiosity Guide (Temporary) -- Open to CSE Employees Only

POSITION: Cashier & Curiosity Guide (Temporary) – Open to CSE Employees Only

STATUS: Part-Time / Non-Benefitted / Hourly / Non-Exempt

COMPENSATION: $17.00 - $20.00per hour

DEPARTMENT: Gateway Science Museum

LOCATION: Chico, CA, Gateway Science Museum

RECRUITMENT ID: 433

RESIDENCY: Candidate must be a California resident. Chico State Enterprises is not a sponsoring agency for staff and management positions (i.e., H-1B Visas).

ESSENTIAL JOB FUNCTIONS:

• Welcome visitors, field trip classes, teachers, and chaperones to museum.
• Interact with museum visitors, guiding their exploration of exhibits and gardens.
• Respond to general questions about museum operations (hours, programs, events, etc.).
• Direct the flow of visitor traffic in the museum and gardens.
• Create an engaging learning environment through inquiry-based dialogue and accurate descriptions of exhibit concepts.
• Ensure visitors and field trip groups are in compliance with museum rules.
• Clean and maintain exhibits and displays to ensure proper working order and aesthetic appeal.
• Prepare for each exhibit/field trip season by attending mandatory training and through reading, exploration, and investigation of exhibit materials.
• Maintain a positive and inclusive attitude/behavior among students.
• Handle cash and credit card transactions; maintain security and chain of custody over currency; give proper change.
• Sell admission tickets, memberships, and merchandise.
• Utilize the customer management system.
• Maintain merchandise at the kiosk in a visually pleasing manner.
• Provide excellent customer service in person and through phone.
• Additional duties as assigned.

EMPLOYMENT STANDARDS:

• Demonstrated experience in cash handling and sales.
• Proficiency with databases and customer management systems.
• Enthusiasm for science, education, natural history, and working with all ages.
• Strong work ethic, with a proven record of dependability, punctuality, and integrity.
• Excellent customer service skills and interpersonal skills; confident interacting with diverse audiences.
• Willingness to learn and integrate content from multiple disciplines.
• Creative thinker with the ability to work as part of a team to produce content for display and activities.
• Committed to fostering a welcoming and respectful environment for all.
• Ability to regularly move between galleries and gardens.

COMPLIANCE REQUIREMENTS: 

Satisfactory completion of a background check (including a criminal records check) is required for employment. Chico State Enterprises will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current Chico State Enterprises employee who was conditionally offered the position.

BENEFITS:

Benefits for employees working 30 hours or more per week include employer paid life insurance

($50,000) and long-term disability; options for health, dental, and vision insurance; FSA; paid holidays including 1 personal holiday; vacation accrual (initially 10 days/year); sick leave (up to 12 days/year); employer contributions to a 403(b) retirement plan (up to 8%).

HOW TO APPLY:

To be considered, submit the following documents by May 1, 2026. Documents submitted after this date may not be considered.

• Resume

BY DROP BOX: https://csuchico.app.box.com/f/90ca9ba16e7b4c44be8465e8a23d571c

BY EMAIL:csejobs@csuchico.edu

Paper applications will not be accepted; however, Chico State Enterprises is an Equal Opportunity Employer and is happy to provide reasonable accommodation to applicants at any step of the application process. If you need assistance in this regard, or are having technical difficulties, please contact the Human Resources office at 530-898-6811 or csejobs@csuchico.edu prior to 5:00 p.m. on the document deadline date. The employer is Chico State Enterprises, a nonprofit corporation serving as an auxiliary organization of California State University, Chico. Employment is considered to be at-will.

EQUAL OPPORTUNITY EMPLOYER:

Consistent with California law and federal civil rights laws, Chico State Enterprises provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin.  It is Chico State Enterprises’ policy to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees must provide proof of identity and authorization to work.