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Distributed Learning Technologies

Distributed Learning Technologies

Temporary Virtual Services

DLT's physical offices are closed until further notice, but the majority of our services are available online or through Zoom conferencing.

By Email: bblearn@csuchico.edu and training@csuchico.edu
Emails sent to these addresses will open tickets, which we are monitoring.

Leave a Voicemail: 530-898-4024
We are monitoring DLT's voicemail inbox.

Blackboard After Hours support: 530-898-HELP after 5:00 PM
ITSS is forwarding after-hours calls to an offsite vendor; DLT will follow up once we're in the office.

What We Do

DLT provides technology and services to support online learning, primarily including Blackboard, CSU Learn, and LinkedIn Learning, along with other associated technologies and services.

Find out more about DLT's supported services...

Find out more about Blackboard integrations...

Frequently Asked Questions

LMS Analytics Dashboard

DLT has been producing a status dashboard that tracks:

  • Ticket capacity (per day, per technician)
  • Zoom usage (meetings, meeting minutes)
  • Kaltura usage (uploads, minutes played, added storage)
  • Blackboard traffic (per day, OS adoption, mobile adoption)
  • Blackboard tool usage (popular core features and third-party integrations)
  • Blackboard After Hours Support tickets

LMS Analytics Dashboard(opens in new window)

What's New

  • July 2020
    • Follett Discover integration
  • June 2020
    • Fall 2020 Blackboard faculty access
    • Summer 2020 SET links in Blackboard
  • May 2020
    • Zoom updates