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Distributed Learning Technologies

January 2020: Turnitin slowdown

DLT received several reports about Turnitin performance degradation, including slow assignment creation, slow grade sync, and slow assignment submissions, during the first week of classes.

  • Approximate Start: January 22, 2020
  • Approximate End: January 24, 2020
  • Approximate Duration: 3 days

Instructors who attempted to use Turnitin during this period may have experienced various impacts, including slow page loads or timeouts during assignment creation and grading, slow grade syncs, and assignment submissions that failed to appear in Needs Grading.

Students who attempted to use Turnitin during this period may have experienced various impacts, including slow page loads or timeouts during assignment submission, or errors while submitting assignments.

DLT received multiple reports throughout the week, and checked several times to confirm that Turnitin was experiencing performance degradation. Some Turnitin pages were regularly taking 20-30 seconds to load. Other components of Blackboard continued to operate normally throughout this period.