Manager Assistance

Empathia counselors are experienced, licensed professionals who have specialized training in employee assistance consultation. The EAP is also a tool an administrator or manager can use when performance problems are a result of personal issues. Please contact Dylan Saake, in the Human Resources Service Center for more information.

Empathia publishes quarterly newsletters for managers, called The Advisor, that provides helpful tips and information for supervising in the work place.

Five Reasons for HR to Contact LifeMatters (PDF)^®

• Prior Newsletters
  • Building a Virtual Team (PDF)
  • Grief in the Workplace (PDF)
  • Domestic Violence Concerns (PDF)
  • Communication Standards (PDF)
  • Managing Through COVID-19 (PDF)
  • Struggling with Deadlines (PDF)
  • Workplace Alcohol or Drug Use (PDF)
  • Addressing Frequent Tardiness (PDF)
  • Managing Stressful Events & Pressure Situations (PDF)
  • Preventing Violence (PDF)
  • Managing Boredom (PDF)
  • Managing Former Peers & Conflict with a Direct Report (PDF)
  • Addressing Suicide Concerns (PDF)
  • Addressing Mistakes (PDF)
  • Creating a "Well" Workplace (PDF)
  • A Guide to Personal Referrals (PDF)
  • Challenging a Team Member (PDF)
  • Workplace Gossip (PDF)
  • Mental Health at Work (PDF)

Upcoming Webinars for Managers

Promoting Wellness in the Workplace - Available in February 2021

Learn how to create a culture of wellness and take a proactive role in promoting a healthy and productive workplace. Pre-recorded manager session link will be available in February.

Building Rapport: One of the Essential People Skills - Available in May 2021

With some people, rapport is immediate. With others, it builds over time. Learn how to develop rapport with colleagues and employees. Pre-recorded manager session link will be available in May.

Culture of Trust - Available in August 2021

Identify barriers to trust and strategies to guild and maintain more trusting relationships in your organization. Pre-recorded manager session link will be available in May.

Paving the Innovation Trail - Available in November 2021

Creative thinking and innovation drives today's workplace, Learn ways to harness out-of-the-box thinking and move beyond the expected. Pre-recorded manager session link will be available in November.

To view or register for a webinar

1. Go to to mylifematters.com and log in using your company csuchico password. (Managers add a 2 after your company password.)
2. Click Connect with Help section and under Program Website click Launch button. Link will open in a new window.
3. Click on the “Services” tab in the upper right section of your screen. Then with the scroll bar in the lower middle portion of the page find "Webinars" in the menu of LifeMatters services.
4. Click link to register or if pre-recorded or archived click link to view webinar.

Review prior webinars including.

• Making Good Decisions Under Pressure(opens in new window)
• Addressing Gossip in the Workplace(opens in new window)
• Assessing Workplace Culture(opens in new window)
• Inspiring Employees to Give Their Best(opens in new window)