Customer Engagement Instance Management
| Instance | Description |
| Production | Main production environment, |
| Full Copy Sandbox | Staging environment for functional testing. Copy of production including all data. Can be refreshed as frequently as every 30 days with data from production. |
| Partial Copy Sandbox | Testing environment for development and system testing. Partial copy of production with a subset of data. Can be refreshed as frequently as every five days with data from production. |
| Instance | Description |
| Production(opens in new window) | Main production environment |
| Test Portal(opens in new window) | Staging environment for development and testing. |