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Enterprise Applications

Adobe Sign

Adobe Sign is a cloud-based e-signature service for faculty and staff to easily send, sign, track, and manage signature processes using a browser or mobile device. Here are some FAQs to get you started.

For support or questions about Adobe Sign, please submit a Team Dynamix ticket.

Frequently asked questions

Do I need an Adobe Sign account?

Adobe Sign accounts are not required to sign documents. Staff and faculty may request a signer account if they would like to save their signature or regularly sign many forms. An Adobe Sign sender account is required if you will be sending documents out for signatures. To request an Adobe Sign account, please create a Team Dynamix ticket requesting access.

Can I use Adobe Sign for any form that needs signatures?

Department, college, or division forms that are typically printed and signed should go through Adobe Sign. Paper-based forms that are typically sent by mail, email or campus mail that require a wet signature should transition to Adobe Sign.

*Note: Forms or documents containing Confidential Level 1 data should not be sent through Adobe Sign. Please use Unity Forms (coming soon) if you must have a document containing level 1 data signed.

Will I have access to my completed document after it routes for signature(s)?

Yes! If you were a participant (sender, signer (recipient), or even a CC’d party) with an Adobe Sign agreement, the document will be available on your Manage page.

The Manage page also allows you to monitor the document(s) status that is In Progress, Waiting for You, Complete, Canceled, Expired, and Draft.

Can I print the documents in Adobe Sign?

Yes, there is the ability to print the documents in Adobe Sign.

What email account does an Adobe Sign agreement come from?

All Adobe Sign agreements will come into your mailbox using the adobesign@adobesign.com email address.

Can I cancel a document after I send it?

Yes! As the Sender, you will be able to cancel the document only if it has not been signed by the Signer (recipient). If the Signer has signed the document, then you will not be able to cancel it. 

Mobile Device Usage

Can I use my mobile device to sign a form?

Yes! Adobe Sign works from all major mobile devices and tablets without needing the Adobe Sign application downloaded.

Can I send a document for signature from my mobile device?

Yes! The Adobe Sign application is available for download from the Apple Store or Google Play. Once the application is downloaded on your mobile device, you can login using your Chico State login credentials.

Adobe Sign Roles

What is the signer role?

Signers are required to apply at least one signature to an agreement. This role is the default recipient role.

What is the sender role?

Users who have requested the sender role can send an agreement for others to sign.