EesySoft provides the necessary tools & insight to set up a smart support environment. We help our customers to:
1) Measure Usage – Knowing in real-time which areas of your application need attention can prevent wasted resources;
2) Optimize Adoption – By promoting new and useful functionality, your institution gets a chance to explain why, how, and where users can best use them;
3) Improve Support – Providing an easy to use, and ongoing support structure for users can improve their confidence in the application while reducing your institution’s support costs.
Have a look at our introduction video!