Enterprise Applications

2021 PeopleSoft Maintenance Log

December 21, 2021

Expedited maintenance

  • Scheduled start: Tuesday, 12/21/2021 at 2:00 AM
  • Scheduled end: Tuesday, 12/21/2021 at 6:00 AM
  • Scheduled duration: 4 hours

During this window, PeopleSoft CS, HR, CSF, and FDW will experience intermittent downtime. 

This maintenance includes the following changes:

PeopleSoft Emergency Maintenance (14508029). Chancellor's Office IT announced an additional PeopleSoft downtime, due to an additional log4j security patch that supersedes the patch previously installed on ERFC 14507522.

December 17 - 18, 2021

Expedited maintenance

  • Scheduled start: Friday, 12/17/2021 at 10:00 PM
  • Scheduled end: Saturday, 12/18/2021 at 10:00 AM
  • Scheduled duration: 12 hours

During this window, PeopleSoft CS, HR, CSF, and FDW will experience intermittent downtime.

This maintenance includes the following changes: 

PeopleSoft Data Center Urgent Maintenance (14508025). Chancellor's Office IT has announced an urgent maintenance window to mitigate log4j vulnerabilities in the CMS data center.

December 17, 2021

Scheduled maintenance

  • Scheduled start: Friday, 12/17/2021 at 2:40 PM
  • Scheduled end: Friday, 12/17/2021 at 3:00 PM
  • Scheduled duration: 20 minutes

During this window, PeopleSoft CS will not experience downtime.

This maintenance includes the following changes:

PeopleSoft Backdoor Fix for FinAid SUG Process (14506245). Updating Fin Aid SUG eligibility limit.

December 15, 2021

Scheduled maintenance

  • Scheduled start: Wednesday, 12/15/2021 at 6:00 PM
  • Scheduled end: Wednesday, 12/15/2021 at 10:00 PM
  • Scheduled duration: 4 hours

During this window, PeopleSoft CFS will experience intermittent downtime.

This maintenance includes the following changes:

PeopleSoft CSF Maintenance (14506245). PeopleSoft CFS will undergo scheduled maintenance during this window.

December 15, 2021

Expedited maintenance

  • Scheduled start: Wednesday, 12/15/2021 at 2:00 AM
  • Scheduled end: Wednesday, 12/15/2021 at 6:00 AM
  • Scheduled duration: 4 hours

During this window, PeopleSoft HR, CS, and Finance will experience intermittent downtime.

This maintenance includes the following changes:

PeopleSoft Emergency Maintenance (14507522). The Chancellor's Office has announced an emergency maintenance for all PeopleSoft instances. Application servers and web servers in prod and non-prod will experience downtime.

December 14, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 12/14/2021 at 10:00 PM
  • Scheduled end: Tuesday, 12/14/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes:

 Springboard Updates in Preparation for Mobile App (14506409). Publishing updates to the HPT Springboard page which will ultimately be used as a home page for the HighPoint Campus Experience mobile app.

HPT Updates for FinAid (14506408). Deploying another batch of vendor-developed changes by HighPoint for the Financial Aid team. This batch includes minor bug fixes for HPT Packaging Evaluation.

Removing HPT Tabs from Classic Homepage (14506406). The HPT dashboard requires some navigation tabs which work fine in the HCX view, but which do not function correctly in Classic. This change is implementing a vendor-recommended fix so that the tabs will be hidden in the Classic view.

December 11-12, 2021

Scheduled maintenance

  • Scheduled start: Saturday, 12/11/2021 at 10:00 PM
  • Scheduled end: Sunday, 12/12/2021 at 9:00 AM
  • Scheduled duration: 11 hours

During this window, PeopleSoft CFS will experience intermittent downtime.

This maintenance includes the following changes:

Chancellor’s Office hosted app maintenance (14505383). Chancellor's Office hosted applications will be undergoing scheduled maintenance during the following window. During this window, the following applications may be unavailable intermittently CFS, CFS Data Warehouse, CO HR Self-Service through CSYou, and CSU Learn

December 7, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 12/07/2021 at 10:00 PM
  • Scheduled end: Tuesday, 12/07/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes: 

PeopleSoft CSMP 17.01 + 17.02 (14504255). Installation on CSMP 17.01 and CSMP 17.02. CSMP 17.01 includes support for FinAid aid year rollover and Regs 1 update. CSMP 17.02 includes phase two of CO's AB1460 mod for GE requirements.

December 2, 2021

Unplanned downtime

  • Start: Wednesday, 12/02/2021 at 2:30 PM
  • End: Wednesday, 12/02/2021 at 3:30 PM
  • Duration: 1 hour

PeopleSoft Student Outage (14505730). Certificate was meant to be applied to Bakersfield CMS services but was inadvertently applied to Chico CMS instead. This caused an outage lasting roughly one hour. The outage was resolved by rolling back the certificate change.

December 1, 2021

Scheduled maintenance 

  • Scheduled start: Wednesday, 12/01/2021 at 8:00 AM
  • Scheduled end: Wednesday, 12/01/2021 at 8:30 AM
  • Scheduled duration: 30 minutes

During this window, PeopleSoft CS will not experience intermittent downtime.

This maintenance includes the following changes:

PeopleSoft SQR update (14504413). Update to Peoplesoft SQR job CHIAD000 to support redirected applications.

November 30, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 11/30/2021 at 10:00 PM
  • Scheduled end: Tuesday, 11/30/2021 at 11:59 AM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes:

HPT FinAid Updates (14505053). This project contains minor bug fixes to HighPoint Packaging Evaluation and updates to CHI_FA_AE003 to disable sections. These updates are necessary in order to support Financial Aid transitioning away from legacy AppEngine processes, to more standardized processes that will be easier to maintain.

HPT fix for Advisor Creating Unwanted Guest Users (14505050). High priority fix for an issue that was introduced in the 11/23 HPT maintenance. The issue emerges after an Advisor appears on the student’s guest users page after using “Act As” and “Look up Student”. Every time an Advisor uses "Acts As", a new entry is added and this Guest User has no permission.

HPT Message Center addon code (14505048). Deploying some missing HPT Message Center addon code (HPT_CX_MC_ADDON).

November 29, 2021

Expedited maintenance

  • Scheduled start: Monday, 11/29/2021 at 4:00 PM
  • Scheduled end: Monday, 11/29/2021 at 5:00 PM
  • Scheduled duration: 1 hour

During this window, PeopleSoft CS will not experience intermittent downtime.

This maintenance includes the following changes: 

PeopleSoft Fix (14505121). Following up from an issue with the 11/23 HPT maintenance to restore the functionality of the What-If Degree Progress Report in Advisee Center.

November 23, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 11/23/2021 at 10:00 PM
  • Scheduled end: Tuesday, 11/23/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS and HR will experience intermittent downtime.

This maintenance includes the following changes:

Questica CFS New Record Update to SQL (14503701). Updating queries to reflect the new Finance Department Tree, to send CFS finance information to Questica Budget.

HPT Updates November 2021 (14503703). Installing several updates for HighPoint products within PeopleSoft, including Campus Experience, Course Auditor, Message Center, and Schedule Builder.

November 22, 2021

Scheduled maintenance

  • Scheduled start: Monday, 11/22/2021 at 12:00 AM
  • Scheduled end: Monday, 11/22/2021 at 12:00 AM
  • Scheduled duration: 0 hours

During this window, PeopleSoft CS and HR will not experience intermittent downtime.

This maintenance includes the following changes: 

PeopleSoft PDM Implementation (14497788). Unisys will be turning on the Chancellor's Office Personal Data Management program. This will change the way in which certain person data, such as names, will be synced between PeopleSoft and other CO systems. Any processes which previously updated names in the PeopleSoft via direct database change will instead need to change that data using the PDM API.

November 21, 2021

Scheduled maintenance

  • Scheduled start: Sunday, 11/21/2021 at 12:00 AM
  • Scheduled end: Sunday 11/21/2021 at 6:00 AM
  • Scheduled duration: 6 hours

During this window, PeopleSoft CS, HR, and CSF will experience intermittent downtime.

This maintenance includes the following changes:

PeopleSoft data center maintenance (14501598). PeopleSoft will be unavailable during a 6-hour window so that the CO CMS team can perform data center maintenance.

November 16, 2021

Expedited maintenance

  • Scheduled start: Tuesday, 11/16/2021 at 10:00 PM
  • Scheduled end: Tuesday, 11/16/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes:

FinAid App Engine Updates (14503315). Updates applied to the following app engine jobs: CHI_FA_AE001 and CHI_FA_AE003. Given FinAid's work with HPT on updating processes, these updates will disable some app engine steps that would otherwise set duplicate service indicators or send duplicate messages to students. 

Backdoor Fix to Address Wildcat Photo FERPA implementation (14503696). In analysis with the Wildcat Photo admins, EAPP determined that PeopleSoft is marking some photos for export which should not be. This backdoor fix addresses that issue in order to mitigate a FERPA compliance issue.

November 10, 2021

Scheduled maintenance

  • Scheduled start: Wednesday, 11/10/2021 at 11:00 AM
  • Scheduled end: Wednesday, 11/10/2021 at 12:00 PM
  • Scheduled duration: 1 hour

During this window, PeopleSoft HR will not experience intermittent downtime.

This maintenance includes the following changes:

PeopleSoft SQR Update (14502442). Criteria for Unit 11 eligibility has changed. The report needs to be updated to indicate that this population of student employees only need to be enrolled in a minimum of 1 unit to be eligible to work. This project includes updating HR report "Student, TA, GA, ISA Report" based on new student work eligibility criteria.

Updated Grad Program Admission Letters (14502446). Running tests on summer and fall admission letters. Tests and updates also need to be run on the portal letters as they have been updated to conform to the new branding identity.

November 9, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 11/09/2021 at 10:00 PM
  • Scheduled end: Tuesday, 11/09/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes:

Re-Apply Navigation Fix for Student E-Refund Page (14501407). We identified a process error in the previous change, part of the planned change did not make it into PRD. A code freeze exception was made to re-apply this change since it will take place during registration.

November 2, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 11/02/2021 at 10:00 PM
  • Scheduled end: Tuesday, 11/02/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS and HR will experience intermittent downtime.

This maintenance includes the following changes:

HR State Employee Role Provisioning Enhancement (14499191). Deploying an enhancement for PeopleSoft HR State Employee role provisioning. This should fix some issues where certain employees were not getting the right permission lists set in PS.

Nightly Process to Populate User Profiles for POI’s (14499210). Deploying code in PeopleSoft HR that will run nightly to monitor POI users and create user profiles for them.

HR Direct Deposit Project (14498845). HR has asked to move forward with the Direct Deposit project. This RFC ticket covers the code changes to make the project live; HR will be responsible for any process or documentation to communicate this change with end-users. 

Move Financial Aid Queries from TST to PRD (14500215). Copying approximately 20 Financial Aid queries from TST to PRD. These are used by FinAid for functional purposes, and won't impact other automated components in PS.

October 26, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 10/26/2021 at 10:00 PM
  • Scheduled end: Tuesday, 10/26/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes:

Navigation Fix for Student E-Refund Page (14498986). Testing for MP17 found an issue with undesirable "classic" navigation buttons, and some redirects to classic pages, showing up in the student-facing enroll in e-refund page. This code change will remove the unwanted buttons and fix the redirects to point at the HCX Student Center.

October 19, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 10/19/2021 at 10:00 PM
  • Scheduled end: Tuesday, 10/19/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS, HR, and CFS will experience intermittent downtime.

This maintenance includes the following changes:

Fix for Wildcat Photo API (14497657). PeopleSoft needs an update to correctly handle some data regarding the Wildcat Photo API. Photos are not being shipped to some downstream systems such as ResNet due to some account flags that are not being set on individual user accounts; because the flag is not set, the photo does not get exported. 

PeopleSoft CS/HRMP 17.00 (14496761). HighPoint Course Auditor simplifies the enrollment process by ensuring that students take classes that qualify for their financial aid by instantly notifying students of courses they will or will not qualify for.

Emplid Applid Mapping (14493347). Applying a baseline posting that addresses some issues in the inbound process for CHRS Recruiting.

September 28, 2021

Scheduled maintenance 

  • Scheduled start: Tuesday, 09/28/2021 at 10:00 PM
  • Scheduled end: Tuesday, 09/28/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes:

PeopleSoft Fix for Wildcat Photo API (14493360). Photos are not being shipped to some downstream systems such as ResNet due to some account flags that are not being set on individual user accounts; because the flag is not set, the photo does not get exported.

September 25-26, 2021

Scheduled maintenance

  • Scheduled start: Saturday, 09/25/2021 at 10:00 PM
  • Scheduled end: Sunday, 09/26/2021 at 9:00 AM
  • Scheduled duration: 11 hours

During this window, PeopleSoft CSF will experience intermittent downtime.

This maintenance includes the following changes:

Chancellor’s Office Hosted App Maintenance (14492722). Chancellor's Office hosted applications will be undergoing scheduled maintenance. During this window, CSF and CSF Data Warehouse may be unavailable intermittently.

September 22, 2021

Scheduled maintenance

  • Scheduled start: Wednesday, 09/22/2021 at 6:00 PM
  • Scheduled end: Wednesday, 09/22/2021 at 10:00 PM
  • Scheduled duration: 4 hours

During this window, PeopleSoft CSF will experience intermittent downtime.

This maintenance includes the following changes:

PeopleSoft CFS Maintenance (14492728). CMS Technical Services will be performing updates on PeopleSoft CFS, which will require a 4-hour downtime for the following components: CFS Productions (FCFSPRD), CFS Data Warehouse, CFS database services (integration broker, process scheduler).

September 19, 2021

Scheduled maintenance

  • Scheduled start: Sunday, 09/19/2021 at 12:00 AM
  • Scheduled end: Sunday, 09/19/2021 at 6:00 AM
  • Scheduled duration: 6 hours

During this window, PeopleSoft CS, HR, and CFS will experience intermittent downtime.

This maintenance includes the following changes:

PeopleSoft Data Center Maintenance (14485284). PeopleSoft will be unavailable during a 6-hour window so that the CO CMS team can perform data center maintenance

September 14, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 09/14/2021 at 10:00 PM
  • Scheduled end: Tuesday, 09/14/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS and HR will experience intermittent downtime.

This maintenance includes the following changes:

Non-Baseline posting applied to HCHIPRD (14490226). CSU Non-Baseline postings (BSL_90_RS18002_PGUP_Inbound and BSL_90_RS18001_PGUP_Ooutbound) be applied to HCHIPRD. These HR projects are related to the PageUp recruiting tool.

PeopleSoft MP 16.05 (14486432). Installation on CSMP 16.05 and HRMP 16.05. Maintenance pack is an update made to Peoplesoft by Oracle and the chancellor's office. Maintenance pack projects include evaluating an accumulation of resolved bugs, fixes, and enhancements to make sure they are compatible with Chico State’s configuration.

September 15, 2021

Scheduled maintenance

  • Scheduled start: Wednesday, 09/15/2021 at 8:00 AM
  • Scheduled end: Wednesday, 09/15/2021 at 8:30 PM
  • Scheduled duration: 30 minutes

During this window, PeopleSoft CS will experience no downtime.

This maintenance includes the following changes:

Modify CHIAD001 - Tuition Type Field (14490532). The In-State/Out of State tuition field found on the WebAdmit Application review screen needs to be added to page 2 of the PDF that is produced when CHIAD001 is run. This new field was delivered in MP 16.05

September 7, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 09/07/2021 at 10:00 PM
  • Scheduled end: Tuesday, 09/07/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes:

Update Local Student Admissions Jobs to Add Summer Term (14486436). The LAE process which is a Chico modification to upload student data for ERS reporting needs to have summer terms added. Currently, only fall and spring are on the list of options.

September 1, 2021

Scheduled maintenance

  • Scheduled start: Wednesday, 09/01/2021 at 11:00 PM
  • Scheduled end: Wednesday, 09/01/2021 at 11:30 PM
  • Scheduled duration: 30 minutes

During this window, PeopleSoft CS will experience no downtime.

This maintenance includes the following changes:

EO803 Immunization Mod Rollback (14486435). The CO delivered Immunizations job was updated with MP14, when EO803 was updated. This new mod does not automatically exempt CA HS students anymore. The problem occurred when jobs were run, and thousands of students were marked as needing to submit vaccination information when the CA HS students should have been marked as “exempt”. 

August 31, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 08/31/2021 at 10:00 PM
  • Scheduled end: Tuesday, 08/31/2021 at 11:59 PM
  • Scheduled duration: 1 hour

During this window, PeopleSoft CS and HR will not experience downtime.

This maintenance includes the following changes:

SendWordNow API Certificate Update (14487613). Received a notice that the SendWordNow API certificate is expiring. This API updates SendWordNow with user alert contact info which is used when the Chico State Emergency Alerts system is activated. A rolling restart of PeopleSoft web servers was conducted to apply the updated SendWordNow API certificate and avoid any service interruption.

August 27, 2021

Scheduled maintenance

  • Scheduled start: Friday, 08/27/2021 at 3:00 PM
  • Scheduled end: Friday, 08/27/2021 at 4:00 PM
  • Scheduled duration: 1 hour

During this window, PeopleSoft CS will experience no downtime.

This maintenance includes the following changes:

Financial Aid Summary Hotfix (14486871). The Student Center's Financial Aid Summary page is coming up blank for students. That is a serious problem for students who rely on that information, especially if they need to print that info in order to submit official paperwork. EAPP and FinAid have tested the vendor's recommended fix in non-prod and will now submit an emergency maintenance request to Chancellor's Office IT to have it installed in production as soon as possible.

August 24, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 08/24/2021 at 10:00 PM
  • Scheduled end: Tuesday, 08/24/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft HR will experience intermittent downtime.

This maintenance includes the following changes: 

Fix Covid-19 Self-Certification Issue (14482964). Individuals with only the campus State Employee role and no primary permission were unable to save their data on the employee self-service COVID Vaccination page. The process that assigns the State Employee role in PS HR needs to assign the primary permission. This security issue was identified when implementing the delivered Employee COVID self-certifications.

August 10, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 08/10/2021 at 10:00 PM
  • Scheduled end: Tuesday, 08/10/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes: 

Student Aid Verification Rules Update (14477410). The government has mandated some adjustments to student aid verification. 

PeopleSoft CSMP 16.04 with FISAP Update (14477546). PeopleSoft Student will be upgraded to Maintenance Pack 16.04. This includes an important FISAP update that is needed for Financial Aid.

August 3, 2021

Scheduled maintenance 

  • Scheduled start: Tuesday, 08/19/2021 at 10:00 PM
  • Scheduled end: Tuesday, 08/19/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS and HR will experience intermittent downtime.

This maintenance includes the following changes: 

 Cayuse FTP Monitoring Enhancement(14476288). Recently, EAPP resolved an issue with PeopleSoft FTP transfer to Cayuse. This project will install an enhancement to improve monitoring of FTP success so that any similar issues in the future will be easier to find and troubleshoot.

Update CHI_CX_PYMT App Package for New Guest User Roles (14477196). There is an application package that needs to be updated for the new guest user roles.

July 27, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 10/19/2021 at 8:00 PM
  • Scheduled end: Tuesday, 10/19/2021 at 11:59 PM
  • Scheduled duration: 4 hours

During this window, PeopleSoft CS will experience intermittent downtime. 

This maintenance includes the following changes:

HighPoint Multiple Updates v.21.2.1 (14470913). This will update most of our HighPoint products to the latest available version. The following products will be updated HighPoint Common v21.2.1, HighPoint IScript Common v21.2.1, HighPoint Campus Experience v21.2.1, HighPoint Message Center v21.1.1, HighPoint Schedule Builder v21.2.1.

Update Make a Payment Redirect Login for Guest Users (14475340). Update to the Make a Payment link in Student Center, specifically regarding which payment page guest users are linked to. The code in the Application Package is set up to only give the internal SFIN link when the guest user has the role H_GUEST_ACCOUNT_ACTIVITY. It needs to be updated to include guest user role: H_GUEST_WHAT_I_OWE. 

Update CSMP 16.03 with Veterans Shopping Mod (14475026). Installing an updated maintenance pack which primarily includes the veterans shopping page mod from the CO.

July 25, 2021

Scheduled maintenance

  • Scheduled start: Sunday, 07/25/2021 at 12:00 AM
  • Scheduled end: Sunday, 07/25/2021 at 6:00 AM
  • Scheduled duration: 6 hours

During this window, PeopleSoft CS and HR will experience intermittent downtime.

This maintenance includes the following changes:

Peoplesoft Data Center Maintenance (14475248). PeopleSoft will be unavailable during a 6-hour window so that the CO CMS team can perform data center maintenance.

July 20, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 07/20/2021 at 10:00 PM
  • Scheduled end: Tuesday, 07/20/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS and HR will experience intermittent downtime.

This maintenance includes the following changes:

Modifications to Consolidated Admit Screen for Admissions (14474477). Due to the elimination of the ACT/SAT requirement some modifications are needed to the programming of the Consolidated Admit Screen for first-time freshmen.

July 6, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 07/06/2021 at 10:00 PM
  • Scheduled end: Tuesday, 07/06/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS and HR will experience intermittent downtime.

This maintenance includes the following changes:

Customization for Covid-19 Mod (14472599). Customization to redirect to HPT after vaccine information is submitted and making attachment required after Vaccine information is entered.

Baseline Posting, CSU Labor Dist (14472106). BSL posting: BSL_90_LCD_INC0410767_CSU_LABOR_DIST_Criteria. Going into instance: HCHIPRD

Vaccination Status Reporting Mods (14471581). This will include multiple maintenance pack updates to Peoplesoft HRMP 16.02 and Peoplesoft CSMP 16.01. These are relatively small maintenance packs that each include CO-delivered vaccination status reporting mods. This change will install the code modifications needed to run those services, but the actual user-facing launch will come later on through configuration changes.

June 29, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 06/29/2021 at 8:00 PM
  • Scheduled end: Tuesday, 06/29/2021 at 11:59 PM
  • Scheduled duration: 4 hours

During this window, PeopleSoft CS and HR will experience intermittent downtime.

This maintenance includes the following changes:

Maintenance Pack Updates, HRMP 16.00, CSMP 16.00 (14470907). This will include multiple maintenance pack updates including PeopleSoft HRMP 16.00 and PeopleSoft CSMP 16.00. Maintenance pack is an update made to Peoplesoft by Oracle and the chancellor's office. Maintenance pack projects include evaluating an accumulation of resolved bugs, fixes, and enhancements to make sure they are compatible with Chico State’s configuration. 

HighPoint Course Auditor Update (14471587). Installing the latest version of HPT Course Auditor in PeopleSoft PRD. 

Course Leaf Catalog API Update (14471642). This installs an API endpoint so that vendor can pull PeopleSoft course data. This is a necessary step to set up the university's new course catalog application later this year.

June 23, 2021

Scheduled maintenance

  • Scheduled start: Wednesday, 06/23/2021 at 5:00 PM
  • Scheduled end: Wednesday, 06/23/2021 at 5:30 PM
  • Scheduled duration: 30 minutes

During this window, PeopleSoft will experience no downtime.

This maintenance includes the following changes: 

Guest Access - Roles and Access Issue (14471821). Two guest users had completed the financial agreement for Fall 2021. This functionality should only be completed by students. This was caused by the guest access account having the role Student and CS-Student which should not have been assigned to guests.

June 8, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 06/08/2021 at 10:00 PM
  • Scheduled end: Tuesday, 06/08/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes:

AWTU Time Reporting Update (14467941). This change will adjust the options available in AWTU time reporting for APSS to use. 

Chico Pell Table Update (14468079). Running a data mover script to roll over updated Financial Aid setup from STG into PRD - "Chico Pell Table update for 2022".

June 6, 2021

Scheduled maintenance

  • Scheduled start: Sunday, 06/06/2021 at 10:00 PM
  • Scheduled end: Sunday, 06/06/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes:

Grade Change Update (14467092). This change will implement modifications to the Grade Change Approval Workflow Engine (AWE) process so that Student Records can go live with their planned migration from Grade Change being a paper-driven process to one that works within PeopleSoft.

Graduation Information Page Fix (14467066). Student Center holds showing HTML tags with text under the Graduation Information tab, this change will fix this issue.

Modify Enrollment Confirmation Deposit Queries (14467090). This change will implement requested modifications to PeopleSoft queries that control the behavior of enrollment confirmation deposits for Admissions.

June 1, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 06/01/2021 at 8:00 AM
  • Scheduled end: Tuesday, 06/01/2021 at 9:00 AM
  • Scheduled duration: 1 hour

During this window, PeopleSoft CS will experience no downtime.

This maintenance includes the following changes:

PeopleSoft Backdoor Fix to Populate Overwritten CITIZEN_PROOF1 Data (14467091). When an individual applies through Cal State Apply, their record is updated in PeopleSoft CS and the data does not pass to PeopleSoft HR. This set the PeopleSoft CS Citizenship Proof 1 field to be blank and not exist in HR which caused the Blackboard Learn feed to see no I-9 completion on file. Populating this data now will avoid impacting the Fall term load that's scheduled to occur in early June.

May 17, 2021

Scheduled maintenance

  • Scheduled start: Monday, 05/17/2021 at 10:00 PM
  • Scheduled end: Monday, 05/17/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes:

PeopleSoft CS Service Interruption (14464578). EAPP is working with CMS support to troubleshoot a performance issue in PeopleSoft CS. This includes Faculty Center and Student Center.

May 4, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 05/04/2021 at 10:00 PM
  • Scheduled end: Tuesday, 05/04/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes:

Campus Logic Award Notification Letter Update (14463173). Financial aid SQR014 update for Campus Logic award notification letters. Updated data feed output for CL.

Follett Shop Integration Multiple Term Support (14462083). The initial implementation of the PeopleSoft bookstore integration supports only one term at a time. That is a problem for registration since students will need to register for future terms during the current term. Before the change, my course materials page displayed one link to the bookstore, which is tied to the current term. After the change, my course materials page shows one bookstore link for each current or future term where the student has active enrollments.

Early Start HCX Project (14463520). The Early Start program is delivered by the CO on the Student Center and we will need to create a link in HCX to the delivered Early Start functionality. Early Start will be launching on 5/3. One final piece is loading a project update on 5/4 that will support Early Start in HCX and automatically enroll eligible users into the ES student role so that future role provisioning won't need to be done manually.

May 3, 2021

Scheduled maintenance

  • Scheduled start: Monday, 05/03/2021 at 9:00 AM
  • Scheduled end: Monday, 05/03/2021 at 10:30 AM
  • Scheduled duration: 1.5 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes:

Peoplesoft CS Service Interruption (14463856). Starting between 9:00-10:00 AM, multiple users reported severe performance degradation in the PeopleSoft Student Center. Technicians were able to identify a SQL process in CCHIPRD that was consuming excessive system resources and reached out to CMS support for assistance in stopping that process. CMS performed an application restart which resolved the issue.  

May 2, 2021

Scheduled maintenance

  • Scheduled start: Sunday, 05/02/2021 at 12:00 AM
  • Scheduled end: Sunday, 05/02/2021 at 6:00 AM
  • Scheduled duration: 6 hours

During this window, PeopleSoft CS and HR will experience intermittent downtime.

This maintenance includes the following changes:

Data Center Maintenance (14463856). PeopleSoft will be unavailable during a 6-hour window so that the CO CMS team can perform data center maintenance.

April 27, 2021

Scheduled maintenance 

  • Scheduled start: Tuesday, 04/27/2021 at 10:00 PM
  • Scheduled end: Tuesday, 04/27/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes:

Textbook Load Update (14461115). Updating textbook load process in order to support HEOA compliance (change class text, class detail text, automate the completion of OER submissions).

April 20, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 04/20/2021 at 10:00 PM
  • Scheduled end: Tuesday, 04/20/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes:

Grade Change Modification (14460987). Installation of a Grade Change modification in PeopleSoft so that faculty can submit grade change requests electronically, with workflow approvals from Dean and Registrar also provided electronically. This replaces a paper-based process and is a high priority for the Registrar's Office. 

SFIN Account Activity Page Update (14461550). The Pay-Now URL link on the CS Account Activity page needs to be updated so that guest users are directed to an internal SFIN page rather than the CashNet site that students are directed towards. Specifically, the Pre-Build logic for the SSF_SS_ACCT_ACTVY needs to be modified to take into account the active user role.

PeopleSoft MP 15.00 (14459165). Campus Solutions Peoplesoft Maintenance Pack migration to CCHIPRD. Campus Solutions 9.2 included a financial aid patch. Bug fixes included request ability to reverse the informed borrower override fields, 2021-2022 AID year updates for COD DL, 2021 - 2022 AID year updates for PELL COD, and COD: Common COD Objects.

April 13, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 04/13/2021 at 10:00 PM
  • Scheduled end: Tuesday, 04/13/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS and HR will experience intermittent downtime.

This maintenance includes the following changes:

HighPoint Mod for PUM 20 (14459877). Installing a HighPoint modification for PUM 20 compatibility, which will be required for HP to keep functioning after PeopleSoft MP 15 is installed. 

Employee Self-Service Page Fix (14459881). Fixes a problem with CEC information that is displayed on the Employee Self Service page for Employee Paychecks. The calculation for the deductions in the CEC notification section occasionally comes through incorrectly. 

SFIN Account Activity CashNet URL Guest User Recognition (14460104). The Pay-Now URL link on the CS Account Activity page needs to be updated so that guest users are directed to an internal SFIN page rather than the CashNet site that students are directed towards. Specifically, the Pre-Build logic for the SSF_SS_ACCT_ACTVY needs to be modified to take into account the active user role.

MP 15.00 Update (14457906). Installation of PeopleSoft maintenance pack 15.00. Maintenance pack is an update made to Peoplesoft by Oracle and the chancellor's office. Maintenance pack projects include evaluating an accumulation of resolved bugs, fixes, and enhancements to make sure they are compatible with the Chico State configuration. 

March 16, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 03/16/2021 at 10:00 PM
  • Scheduled end: Tuesday, 03/16/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes:

Campus Communicator Award Notifications (14455137). Updates to existing CHI_FA_AE001 Application Engine program. Updates are necessary to accommodate changes to how Award Notifications are assigned once Campus Communicator has been implemented

SFIN Account Activity Page Fix (14454368). Includes a Highpoint-related fix to our SFIN Account Activity page.

March 9, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 03/09/2021 at 10:00 PM
  • Scheduled end: Tuesday, 03/09/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS will experience no downtime.

This maintenance includes the following changes:

Academic Planning Data Mapping Process (14453885). Two additional instruction modes to learn mode mapping needed to be added to the Academic Planning Data Mapping process. This is needed for local reports and APDB reporting to CO.

March 2, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 03/02/2021 at 8:00 PM
  • Scheduled end: Tuesday, 03/02/2021 at 11:59 PM
  • Scheduled duration: 4 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes: 

Follet Discover Integration (14453153). Adds a Follett Discover launch button to HCX.

College Scheduler Link Fix (14453156). Fixes an erroneous College Scheduler link that was reported in HCX after go-live. 

ECD Exemptions (14451129). Enrollment Confirmation Deposit is paid by newly admitted students. Recent changes require that PS should implement some exemptions for students who do not need to pay the ECD.

Grad Admission Letter Update (14452632). Update to the Selection SQL parameters for three admission denial letters. The three letters to update are GDM, GDU GLD, all in the Deny Communications menu.

Branding Layout Change (14452648). Changes to fix the branding overlapping issue in Peoplesoft.

Wildcat Photo Process Update (14452651). Changes to fix the issue with the Wildcat Photo process in Peoplesoft.

February 23, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 02/23/2021 at 10:00 PM
  • Scheduled end: Tuesday, 02/23/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes:

Installing View for Campus Communicator (14451967). Installing some views into PS for CampusLogic in order to begin data export for their new "Campus Communicator" financial aid award letters project.

What-If Page Fix (14451968). Fix for an issue on the academic advising "what-if" page in HCX.

SQL Hint for SFIN Query (14451969). Adding a SQL Table Hint to PS_ITEMSF query for Student Financials. This query has been having performance problems, and the fix was recommended by CO technicians.

February 21, 2021

Scheduled maintenance 

  • Scheduled start: Sunday, 02/21/2021 at 12:00 AM
  • Scheduled end: Sunday, 02/21/2021 at 6:00 AM
  • Scheduled duration: 6 hours

During this window, PeopleSoft CS and HR will experience intermittent downtime.

This maintenance includes the following changes:

Data Center Maintenance (14450564). PeopleSoft will be unavailable during a 6-hour window so that the CO CMS team can perform data center maintenance.

February 16, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 02/16/2021 at 10:00 PM
  • Scheduled end: Tuesday, 02/16/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes:

Academic Planning Data Mapping Process Update (14450410). The Academic Planning Data Mapping process places Learn Modes (CO codes) on classes in PS based on the value in the Instruction Mode field. We have created a new Instruction Mode and need it mapped to its corresponding Learn Mode in the process. This is needed to clear errors and submit APBD to the CO.

Preparation for Highpoint Launch (14450457). High Point CX implementation includes updating High Point products to the most recent versions, High Point service indicator process, financial aid package evaluation, High Point mobile upgrade, and High Point course audit. This change covers one or more COMRs applied by the CO's CMS admin team in preparation for HighPoint Campus Experience launch. This will include student center redirect to HighPoint, menu and widget fixes, and a final set of bugfixes before the launch.

February 2, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 02/02/2021 at 10:00 PM
  • Scheduled end: Tuesday, 02/02/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS will experience intermittent downtime.

This maintenance includes the following changes:

Self-Service Checklist Update (14447001). This is a request to hide the Due Date field on the TODOS Checklist page in CCHIPRD. The project makes the field invisible via a checkbox selection in App Designer. This is a previously approved change that is being reapplied.

January 12, 2021

Scheduled maintenance

  • Scheduled start: Tuesday, 01/12/2021 at 10:00 PM
  • Scheduled end: Tuesday, 01/12/2021 at 11:59 PM
  • Scheduled duration: 2 hours

During this window, PeopleSoft CS and HR will experience no downtime.

This maintenance includes the following changes:

Cayuse Data Extract (14442945). This change installs a data extract from PeopleSoft HR to Cayuse, which is a third-party vendor that will be supporting budget analysis.

MP 14.00 Update (14442950). Installation of PeopleSoft maintenance pack 14.00. Maintenance pack is an update made to Peoplesoft by Oracle and the chancellor's office. Maintenance pack projects include evaluating an accumulation of resolved bugs, fixes, and enhancements to make sure they are compatible with the Chico State configuration.