EAPP's Training Management area includes the support and maintenance of enterprise training systems, such as CSU Learn and LinkedIn Learning.
General information:
- Supported Services: Inventory of services in this area.
- Policies & Procedures: Documentation of guidelines and best practices.
Our work:
- ETC Group: Steering committee for discussion of operational and project work.
- Instance Management: Login links for production and non-production systems.
- Projects: Upcoming and historic changes to services.
System status:
- Service Interruptions: Log of downtime and user-facing impact to services.
- Analytics: Reports on system usage and team workload.
Need Help?
Our physical offices are closed until further notice, but the majority of our services can be accessed online.
By Email: training@csuchico.edu
Emails sent to this addresses will open support tickets.
Leave a Voicemail: 530-898-4024
We cannot offer live phone support at this time, but we are monitoring this voicemail inbox.