FAFSA School Code: 001146

Award Guide

AWARD GUIDE 2017-18 (pdf)
Understand your
financial aid award,
eligibility and

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Accept Your Estimated 2017/2018 Financial Aid Offer Now

If you have received an estimated financial aid offer for the 2017/2018 academic year, you must access your Student Center financial aid account to accept, reduce or decline each financial aid award item. If you do not accept your aid, your student account will not show any anticipated aid and you will be responsible for paying all your fees on July 26. If awards are not accepted within 45 days of offer, your award may be canceled.

To Do List: Priority Deadline is June 1

Submit all requested items on your "To Do List" as soon as possible and no later than June 1 in order to have your file complete before the first fall disbursement. Once the requested forms have been received and completed, they will be removed from your "To Do List".

If you do not turn your requested items in by June 1st, your aid will NOT be cancelled. Accepted aid will continue to show as pending and may defer fees. However, you may receive your disbursement later than the first disbursement date of Fall (August 17) and you may be charged a $25 late fee.

Please be aware that if you fax your documents, it takes up to 3 days before the documents show as received on your Student Center. Documents that are mailed or brought into our office can take up to 4 weeks before the documents show as received on your Student Center. The date received will be recorded as the date the documents are submitted to our office.

Financial Aid and Payment of University Charges

Click here to view tutorial on how financial aid pays university charges. 

Financial aid recipients are required to pay the difference between all Fall University charges (including registration fees, on-campus housing and board plan) and pending Fall 2017 financial aid. View your pending financial aid in the Finances/Account Inquiry section of your Student Center. Payment is due by the Fee Payment Deadline of July 26, 2017.

After July 26, the fees box in the Finances section of your Student Center will indicate fees as "Past Due" until your aid goes out. No payments are necessary if you have sufficient pending aid to cover your Fall charges. Your balance due will automatically be deducted from your financial aid disbursement.

If your file is complete and there are no items remaining on your "To Do List," by August 11, the first possible disbursement for the Fall semester is August 17. All remaining aid, after charges and fees are deducted, will be disbursed to you via Electronic Funds Transfer (EFT) or a check that is mailed to you.

Please Note

  • Questions about your student account, fee payment, and being dropped from classes should be directed to Student Financial Services.
  • You may be charged a $25 late fee if your current fees and charges are not paid by the Registration Fee Payment Deadline unless you have sufficient aid to cover the fees and your aid is clear to disburse on the first fall financial aid disbursement date.
  • Students who have no aid or who have not made a payment may be dropped from classes by the university.
  • Spring registration is held until all Fall fees are paid. 

Summer Financial Aid

Summer financial aid requires a supplemental online application which will be available through our website on April 3. View Summer Financial Aid for more information.

Summer Registration opens April 3. See Class Schedule for more information on Regional and Continuing Education (RCE) Summer Session. Go to http://ems.csuchico.edu/APSS/schedule/Sum2017 for State Summer Term classes for graduate students.

Summer Financial Aid: Adding or Dropping Summer Courses

If you are adding/dropping/swapping summer courses after May 19th, you must complete RCE's Summer Session 2017 Add/Drop Form AND our Summer Change in Enrollment Form. You will need to schedule an appointment with a financial aid advisor and bring these completed forms to your appointment. RCE will not add/drop courses for financial aid students without our signature.

Summer Work-Study Applications

Students who will continue with work-study employment or have been hired for work-study employment during the summer months please note that a separate Summer Work-Study application is required and is now available through our Web site beginning April 3, 2017.  View Summer Work-Study for more information.

Cal Grant and Fall 2017 Entering Students

Cal Grant Entitlement participants are required to confirm their high school graduation before being awarded by the California Student Aid Commission (CSAC). Students are notified by CSAC through an automated e-mail message directing them to view the electronic California Aid Report (CAR) in WebGrants4Students (WGS). The e-mail message directs students to WGS to find details on their Cal Grant award status. CSAC sends this message to the e-mail address listed on the FAFSA. Students can verify their high school graduation through WGS.

CSU Trustees Approve Tuition Increase

The CSU Board of Trustees have approved a tuition increase. Details can be found here:


IRS Data Retrieval Tool is Temporarily Unavailable

The IRS Data Retrieval Tool, which allows students and parents to transfer tax information directly to the FAFSA, will be temporarily down. The IRS and Department of Education are currently working to resolve the outage, and estimate the tool to not be available until October. 

If you are selected for verification and we are requesting tax verification documentation, please submit a tax return transcript or a signed copy of your 2015 federal tax return. For additional information on how to request the tax return transcript from the IRS, please visit: www.csuchico.edu/fa/forms/documents/Ver-TaxInfo18.pdf . 

Middle Class Scholarship

The Middle Class Scholarship (MCS) provides a scholarship to eligible undergraduate and credential students with family income up to $156,000 and assets up to $156,000.  However, due to circumstances beyond our control, the Middle Class Scholarships will not be disbursed to eligible students until the end of October.

Disbursement Dates

When your academic year file is complete and there are no holds on your account and no items on your “To Do List,” your aid will disburse and cover any fees remaining on your university balance. All remaining aid, after charges and fees are deducted, will be disbursed to you via Electronic Fund Transfer (EFT) or a check that is mailed to you. This process is run by the Student Financial Services Office.

Financial aid and scholarships are disbursed via electronic disbursement or mailed check on Thursdays throughout each semester.

The Financial Aid and Scholarship Office is Now on Facebook

Please like our page for information regarding deadlines, events, budgeting tips, and loan repayment options.  www.facebook.com/ChicoStateFASO

Important Processing Dates and When to Expect Changes to Your To Do Lists/Holds

Verification - Updating your "To Do List" from requested to received takes a minimum of four weeks if you submit hard copies via mail, at our window or drop box and a minimum of 72 hours if your documents are faxed. Preliminary review of verification documents will take a up to twelve weeks from the date your last required "To Do List" item was submitted to our office.

IRS Data Retrieval - It can take up to 21 days from the date you successfully used the Data Retrieval Tool on the FAFSA before our office is able to upload this change. This process has been completed when you will no longer see the required documentation on your "To Do List."

Satisfactory Academic Progress Appeal (SAP) - Review of SAP appeals take a minimum of four weeks from the date the last required item is received. Deadline to submit an appeal for Fall 2017 is September 15, 2017. Deadline to submit an appeal for Spring 2018 is February 16, 2018.

Maximum Unit Appeal - Review of Maximum Unit Appeals take a minimum of four weeks from the date the last required item is received. Deadline to submit appeal for Fall 2017 is September 15, 2017. Deadline to submit an appeal for Spring 2018 is February 16, 2018.

Exceptional Circumstance Appeal (All types) Appeals are reviewed in the order they are received. Processing time may take until the end of the Fall semester. The deadline to submit an appeal for students enrolled for the Fall 2017 term (only) is November 1, 2017. The deadline to submit an appeal for students enrolled for the Spring 2018 term is April 1, 2018.

Federal Direct Stafford Loan Application - Applications take at least 30 days to process.

Federal Direct PLUS Application (PLUS Loan) - We initially award the requested amount as a conditional estimate which will show up in the student's financial aid package while we are processing the credit check. The loan is not approved until you receive notification from the lender that your credit was approved. Applications must be received by July 15 to have an initial award entered in time for the fall fee payment deadline of July 26. PLUS applications can take up to 12 weeks to process. 

Alternative Loan Application - All certification requests received by June 23 will be certified by the fee payment deadline of July 26 if the file is complete (all other awards accepted or declined AND all To Do List items have been completed). Applications take up to eight weeks to process. The first possible disbursement date for fall term is August 31, 2017.

External Scholarship - After the Financial Aid and Scholarship Office has received a student's external scholarship check(s), the scholarship is entered into the student's financial aid award. The student will receive an e-mail informing them of a change in their award. The turn-around time for complete processing of external scholarships is up to three weeks.

CSU, Chico Scholarships - The CSU, Chico Scholarship application for 2017-18 will open January 2, 2017. The online application and letter of recommendation must be submitted by the deadline of February 15, 2017. If selected, the scholarship should be posted in your Student Center 2017-2018 Financial Aid Award Summary Account by late July 2017.

Office Hours and Appointments

  • Office Hours: Monday - Friday: 8 am - 5 pm.
  • Appointment Schedule: Monday - Friday: 9-12 am; 2-4:30 pm (There will be no appointments on Tuesdays) 
  • Phone Hours: Monday - Friday: 8 am – 4 pm.

Only same-day appointments are available with the advising staff in the Financial Aid and Scholarship Office (SSC 250). You can make these same-day appointments by calling 530-898-6451 or by coming to our office window between 8:00 a.m. and 3:00 p.m. We recommend calling as early as possible in the morning as the appointments fill up quickly. Phone appointments are also available. Appointments are limited and are on a first-come, first-serve basis.