Loan Dispute Intervention
If you have a dispute over a loan in one of the following programs and you cannot resolve it with your school, your lender, or your guarantor, contact the Federal Student Aid Ombudsman.
- William D. Ford Federal Direct Loan (Federal Direct Loan, PLUS)
- Federal Family Education Loan (Federal Direct Loan, PLUS)
- Guaranteed Student Loan
- Federal Perkins Loan
U.S. Department of Education
FSA Ombudsman Group
P.O. Box 1843
Monticello, KY 42633
Phone: 1-877-557-2575, FAX 1-606-396-4821
Or complete the Ombudsman Assistance Request Form(opens in new window)
Loan Pages
Types of Loans
Other Loan Pages