
Loan Dispute Intervention
If you have a dispute regarding your federal student loan that you have been unable to resolve with your school or loan servicer, you may request assistance from the U.S. Department of Education's FSA Ombudsman Group(opens in new window) through StudentAid.gov.
The FSA Ombudsman Group assists borrowers with disputes involving federal student aid programs, including:
- Direct Loans
- Federal Family Education Loan (FFEL) Program loans
- Federal Perkins Loans
U.S. Department of Education
FSA Ombudsman Group
P.O. Box 1843
Monticello, KY 42633
Submit an Ombudsman Assistance Request through StudentAid.gov at: https://studentaid.gov/feedback-ombudsman/disputes/prepare
Loan Pages
Types of Loans
- Federal Direct Loans
- Federal Direct PLUS Loans
- California Dream Loans
- Short-Term Loans
- Alternative/Private Education Loans
Other Loan Pages