WellCat Health Center

WellCat Health Center

Welcome back Wildcats!

Welcome to the Fall Semester!

Whether you will be on campus or learning remotely, Chico State has planned for an engaging fall semester and has extensive campus protocols in place to keep all Wildcats safe and healthy as we all continue to endure the ongoing COVID-19 pandemic.

The health center will continue to be open by appointment only, no walk-ins. New, this semester, we have added an option to book certain visit types through your patient portal! Check out our YouTube, and watch as Willie walks you through the process.(opens in new window) 

Health Center Operations During COVID

Face coverings are required for the duration of your visit to the Health Center. If you do not have a face covering, one will be provided for you. 

  • Accessing the WellCat Health Center during COVID-19

    WellCat Health Center is open by appointment only (no walk-ins).

    Call first to schedule an appointment: 530-898-5241

    Effective August 16, 2021, Web Booking is available through our Patient Portal for the following symptoms:

    • Cough, congestion, fever, body aches, sore throat
    • Ear or eye issue/pain
    • Orthopedic concerns (ankle sprain, elbow injury, etc.)
    • Rash/Skin issues
  • Accessing Pharmacy Services
    The WellCat Health Center Pharmacy is open for prescription and over-the-counter medication pick up, Monday through Friday during clinic hours. No appointment is necessary.

    If you are in need of a refill for an existing prescription, please request a prescription refill from the Pharmacy through Messages via the Patient Portal. If you are not currently in the area, your prescription can be transferred to an outside pharmacy.

    Some services are available remotely by request:
    • Prescription Consultation
    • Transfer of Prescriptions
    • Refill to Outside Pharmacy
  • What to Expect When You Arrive
    • Bring your student ID and face covering to your appointment. Face coverings are required for the duration of your visit to the WellCat Health Center
    • Your appointment time is your check-in time; please plan to check in no later than your scheduled appointment time
    • Parking is available in the WCHC Patient Parking spaces; parking permits are required for patients using clinic services. Please let us know, at the time of your visit, if you need a permit. 
    • Please meet us at the front doors facing Warner Ave so our door monitor knows you're here
    • You will be met at the door and asked to confirm you are here for an appointment. You will be asked to don your face covering prior to entering the building. If you do not have one, one will be made available to you
    • Once you are brought in to the building, you will be directed to sanitize your hands and will be escorted to a window to check in
    • Once you have checked in, you will be directed where to go next
    • Please note: at this time, the WellCat Health Center is limiting visitors to the health center to patients with an appointment only. Anyone who arrives with you for your appointment will be asked to wait outside the clinic until your appointment is done
  • COVID-19 Vaccine & Testing
    • At this time the WCHC is not able to administer the COVID-19 vaccine. 
    • Please visit My Turn-CDPH(opens in new window) to find a vaccination site near you.
    • WCHC currently offers COVID-19 testing for currently enrolled students who may be experiencing symptoms. Please call our clinic at 530-898-5241 for further information.
    • If you are in need of surveillance testing, please visit the list of testing sites in Butte County. (PDF)

Did you know?

Students can request a prescription refill or send a secure message to a provider through the student portal.

Patient Portal Image with WellCat Health Center logo

Tips for a Successful Visit

Arrive Early - You must arrive on time to an appointment. Arriving late will result in cancellation.

Bring Your ID - make sure you have a legible student ID with you.

Avoid $25 No-Show Fee - if you can’t make it, please call to cancel to avoid the no-show fee.

student walking on campus