Apply for Housing
Resident Center
Contact Us
Main Housing Office
530-898-6325
530-898-6840 (Fax)
housing@csuchico.edu
Regular Hours
8 a.m.–5 p.m.
Monday–Friday
Summer Hours
7 a.m.–5:30 p.m.
Monday–Thursday
Location
401 Legion Ave
Chico, CA 95926
(Corner of Legion and Citrus)
Housing COVID-19 Updates
Our only option for the remainder of the semester is to be housed at University Village.
If you currently live at UV, you must still complete the Housing Hardship Application.
Priority 1: Chico State Path Scholars.
Priority 2: Students who are housing insecure; who do not have any other available living situation, cannot qualify for an off-campus apartment (deposit, co-signer), students who pay for their housing with campus managed grants or scholarships, or students with unsafe home conditions.
Priority 3: Students whose academic success would suffer; lack of Internet connection at home, students with in-person classes.
Priority 4: Current residents in good standing who wish to remain in University Housing.
If you wish to remain in University Housing, you will need to complete a Hardship Application that will be available on the Resident Center by Monday at noon.
*Good standing means that you are not on probation with University Housing, nor are you involved in a pending case that results in probation.
This is not how any of us wanted this fall semester to go. Thank you for your continued patience as we navigate this current situation.
Following U.S. Centers for Disease Control and Prevention (CDC), State of California and Butte County Department of Public Health (BCPH) guidelines we are proceeding with caution as we move forward with approved plans to allow residents to live in University Village based off of our Housing Hardship Application.
Information, policies and procedures contained on this page are subject to change pending new guidance and recommendations from the CDC, State of California and BCPH.
We know that these are challenging and stressful times without including financial and housing stress. Please utilize our resources for students, such as WellCat Counseling Center, the Basic Needs Project, or our short term loans options. While these sudden changes may make it seem like school may no longer be an option for you, please consider setting up an appointment with Academic Advising. The wonderful team of Advising can help you find solutions and how to weather this storm.
What communities will remain open?
University Village will be the only community to remain open. All students, including students who currently live at University Village, must apply to the University Housing Hardship Application if they wished to be considered as a candidate to remain on campus.
What will the living situation look like?
We are offering apartments to students with only two students in each space.
If I choose not to live on campus, when must I be out of University Housing?
You must vacate your University Housing room no later than Sunday, September 6 at 7:00 p.m. Your license agreement is in effect, and charges will accrue until you check out at your front desk. It is important that you not skip this step.
When will I receive a refund?
Within 7-10 days of checking out, you will receive a prorated refund of you room and board fees. You will be charged a daily rate for the time in which you lived with us and the remainder will automatically be refunded to your student account.
If I, or my parent/guardian, paid by credit card, will the refund be credited to the card used?
No, all credits will be issued via Direct Deposit (if the student has set this up in their student account) or checks if no direct deposit is set up.
How do I set up Direct Deposit?
The quickest way to get your funds would be by signing up through Direct Deposit. You can sign up in the Student Center under the finance section by selecting the link “Enroll in Direct Deposit”.
Will I get a refund on the $300 initial housing payment?
The $300 initial housing payment will go towards any occupancy charges you may have.
If I rented a MicroFridge, will I be able to get a refund?
Yes, provided the unit is cleaned and in its appropriate room space. Please note that per the rental agreement students will get the full refund, except for $40.
If we believe there to be a problem with our refund who can we contact?
Please call us if you’d like to discuss your refund.
Communication
- The 2020-2021 License Agreement Terms and Conditions (PDF) which was signed by Licensee refer to the 2020-2021 University Housing Policy Guide (PDF), which outlines COVID-19 mitigation expectations and protocols. Licensee is responsible for abiding by all University Housing policies as well as any later addendums
- Signage and digital displays are used throughout the buildings to display information on physical distancing, and safety precautions
- Chico State has a COVID-19 site with information, updates, health related guidance and FAQs.
Building Modifications, Cleaning and Services
UH has completed modifications to all our living spaces including:
- Reduced occupancy
- Installation of protective plexiglass screens at the front desk
- Signage throughout the community to encourage and ensure physical distancing
- Revised occupancy limits in common spaces
- Hand sanitizers and disinfecting stations in communal areas
How We Clean
- Custodial staff clean daily using EPA-registered disinfectants wearing appropriate Personal Protective Equipment
- High touch areas such as doors, furniture, elevators or handrails are the focus of cleaning
- Residents are responsible for cleaning their own suites or apartments or personal bathrooms
- Appropriate cleaning protocols are in place to respond to a positive COVID-19 case
On-Campus Dining
All students remaining in University Housing will be placed in the Mini Meal Plan option and have meals delivered to them at University Village. Due to Butte County’s placement on the watch list there will be no sit-down dining on campus or in the community at this time.
Isolation and Quarantine
When our campus becomes aware of a student who has been exposed to COVID-19, has COVID-like symptoms or is positive for COVID-19; an assessment and response team is activated to ensure the student is isolated and, as appropriate, close contacts are quarantined (either in place or in a separate location).
- There are several studio apartments that have been designated as isolation spaces for confirmed cases in a single room, bathroom, and kitchen configuration.
- Dining and mail delivery options are available to residents in isolation or quarantine.
- All members of the community will be asked to follow isolations and quarantine guidelines defined by the U.S. Centers for Disease Control and Prevention (CDC)
Face Coverings and Monitoring
- All residents must wear face coverings while on campus and in common areas such as kitchens, hallways, stairwells, elevators, lobbies, lounges and bathrooms.
- We encourage face coverings be worn in private rooms or when another person is present.
- All residents are expected to check for COVID symptoms daily. We would encourage residents to identify a way of monitoring this data.
Visitors and Guests
At this time the only people allowed in a building are those who live there. No guest or visitors will be admitted.
Staff
University Village community has dedicated live-in professional staff members. These folks work as part of an on-call rotation, there is a professional staff member on duty 24 hours a day, 7 days a week. Each area also has assigned Resident Advisors who live in the buildings and share in a duty rotation. On average the ratio of RAs to residents is 1:18.
Health and Safety
To continue ensuring the safety of everyone, all student residents and University Housing staff will receive COVID-19 training and be familiar with safety guidelines, including regular self-monitoring and cleaning protocols. We want our community to be prepared and educated and will be constantly adjusting to maintain the safety of our residents.
For more information about the coronavirus, please visit the CSU, Chico COVID-19 Information website.
FAQ's
- Will I be able to pick a roommate?
Due to COVID-19 concerns, we will only be offering single room spaces, one person per room. You will only be charged our less-expensive double-occupancy rate for a single room offered for fall 2020.
- What is the double room rate and how is it different than other rates? .
For fall 2020, all students will be the only student per room and will be charged our less-expensive double-room rate. If assigned to Whitney, Shasta, Lassen, Esken, or Mechoopda, the annual rate is $11,927 ($8.201 Room Rent + $3,696 Full Meal Plan Rate + $30 RHA fee). If assigned to Sutter the annual rate is $12,752 ($9,026 room rent + $3,696 Full Meal Plan Rate + $30 RHA Fee). If assigned to Konkow or University Village the annual rate is $9,770 ($8,201 Room Rent + $1,539 Mini Meal Plan Rate + $30 RHA fee).
Please see our annual rate sheet (PDF) for more details regarding installment due dates and amounts.
- I really wanted the traditional residence hall experience and now that I know you are only offering single rooms; I would like to cancel and receive a refund.
Oh no! We’ll definitely miss you but understand if you choose this decision. If you do not wish to live with University Housing, you must cancel your housing application as soon as possible. Approved cancellations will automatically receive a refund of the initial housing payment beginning July 16, 2020. Cancellations received after that date will receive refunds as they are processed. To request a cancellation please go the Resident Center(opens in new window) and select “Requests” to start the cancellation request.
- Will COVID-19 testing be required upon arrival to campus? Is there a designated site for testing, even if students do not have symptoms?
Testing in advance is not required. We will ask that all residents and their support system monitor themselves for symptoms on the day of arrival.
Beyond testing, there are a number of initial steps that we recommend students take prior to arrival in order to mitigate the risk of COVID-19 transmission. This includes actions such as reducing non-essential time out of their home for the two weeks prior to arriving in Chico. Avoiding non-essential travel, using face coverings, physically distancing and monitoring their health and well-being.
Currently there are a number of testing sites available in Chico for individuals with or without symptoms. The most up to date list can be found at https://www.buttecounty.net/Portals/21/COVID-19/COVIDTestingLocations.pdf?ver=2020-06-26-092239-917
- What are CSU, Chico’s plans in regards to a student contracting COVID-19? Will the student and/or the students need to self-quarantine?
Consistent with requirements from the Butte County Public Health (BCPH), students who are diagnosed with COVID-19 will be required to isolate. Close contacts will also need to quarantine. The University, in consultation with BCPH has developed plans to respond to any cases of COVID-19 in our campus community, including isolation and quarantine protocols. This includes spaces that are set aside to support this function and close partnership with our local health agency.
- If my student is placed in isolation, when will they be released, is that after 14 days or after a negative response from the test. If they want to go home are they allowed to do so?
The student will be released from isolation based on guidance from the CDC and Butte County Public Health. Butte County Public Health will be able to provide direction about isolating at home.
- If my student is placed in isolation or quarantine what should they bring with them?
Here is a list of items that are suggested for you to bring with you. Remember you want to plan for 2 weeks, as you won't have access to any of the items out of your room.
- List of emergency contacts phone numbers written out, and a list of any known allergies
- Thermometer and tissues
- Face coverings
- Cough medicine and cough drops
- Tylenol for fever/ body aches and a decongestant
- Vicks VapoRub
- Personal hygiene items
- Comfortable clothing/loungewear, pajamas and maybe socks
- Your favorite snacks
- Some distraction items: an excellent book to read, cards, games, coloring books etc.
- Disinfecting wipes, Lysol and hand sanitizer
- Cell phone and laptop charger
- What is the reason for the shower schedule?
As part of our approval to open, we agreed to multiple cleaning and disinfections of the showers and other common bathroom spaces. In order to be able to effectively clean these spaces, the showers will be closed 2 hours per day. Residents can schedule appointments for the remaining 22 hours via their UH student account.
- Are students allowed to go home for weekends and during Fall break?
Yes, we are not monitoring student’s comings and goings. We encourage all residents to practice physical distancing, the wearing of face coverings and self-monitoring any time they are outside of the residence hall.
- My room is normally a double – will all the extra furniture be moved out?
No, all furniture will remain inside your room. You will be allowed to spread out and use the entire space. When/if we have additional residents in the spring semester we will determine the process for introducing new roommates.
- What if we realize this is going to be too limiting for us? Can we get out of our agreement? What if we decide after a few weeks that we don’t like living here?
Please refer to the addendum page of the 2020-2021 University Housing License Agreement (PDF). The License Agreement is a legal and binding contract between the Licensee and the University for the full Fee Period. Any Licensee who wishes to terminate the License Agreement is responsible for completing the Cancellation Request located in the Resident Center, found on the University Housing website. Notifying any other university office does not satisfy Licensee’s obligation to submit a Cancellation Request via the University Housing Resident Center.
- I hear that each person only gets one other person to help on move-in day, what if we need extra help?
Yes, only one additional person is allowed at any one time. This is to reduce the number of people on campus and in close physical proximity. We will allow a one-time change of additional person. The two people will go to the front desk and have their wristbands changed.
- Can you suggest any unique items, in light of COVID that I should send with my student with?
A large number of face coverings – because they will not do laundry often. A folding lawn chair. This would be a great option for students who want to spend time together, outside.
- My student's best friend lives in another hall, are they allowed to visit them?
No, only students who have a room in that building are allowed.
- If my student is under 18 do I need to do anything different?
You will want to make sure that you complete the Minor Consent form (PDF) for the Wellcat Health Center.
- Where can we store our bikes?
Currently, due to reduced occupancy in your room, it will be possible for you to store your bike in your room. Bike theft is a significant issue in any college town. If you plan to park your bike in any of our bike areas we encourage a U-lock for additional safety.
- Will the pool at UV be open?
Due to Butte County being on the State’s Watchlist the community pool at University Village will be closed.
Contact us
Office Location: 401 Legion Ave Chico,CA 95926
Phone Number:(530)898-6325
Email: housing@csuchico.edu
Office Hours: 8 a.m.-5 p.m.