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University Housing

Housing COVID-19 Updates

Last updated: October 09, 2020 1:30PM PST

Our only option for the remainder of the semester is to be housed at University Village.  

If you currently live at UV, you must still complete the Housing Hardship Application. 

Priority 1:  Chico State Path Scholars. 

Priority 2:  Students who are housing insecure; who do not have any other available living situation, cannot qualify for an off-campus apartment (deposit, co-signer), students who pay for their housing with campus managed grants or scholarships, or students with unsafe home conditions. 

Priority 3:  Students whose academic success would suffer; lack of Internet connection at home, students with in-person classes.   

Priority 4:  Current residents in good standing who wish to remain in University Housing. 

If you wish to remain in University Housing, you will need to complete a Hardship Application that will be available on the Resident Center by Monday at noon. 

*Good standing means that you are not on probation with University Housing, nor are you involved in a pending case that results in probation. 

This is not how any of us wanted this fall semester to go. Thank you for your continued patience as we navigate this current situation.

Chico State COVID-19 Commitment

Following U.S. Centers for Disease Control and Prevention (CDC), State of California and Butte County Department of Public Health (BCPH) guidelines we are proceeding with caution as we move forward with approved plans to allow residents to live in University Village based off of our Housing Hardship Application.

Information, policies and procedures contained on this page are subject to change pending new guidance and recommendations from the CDC, State of California and BCPH.  

We know that these are challenging and stressful times without including financial and housing stress. Please utilize our resources for students, such as WellCat Counseling Center, the Basic Needs Project, or our short term loans options. While these sudden changes may make it seem like school may no longer be an option for you, please consider setting up an appointment with Academic Advising. The wonderful team of Advising can help you find solutions and how to weather this storm. 

What communities will remain open?

University Village will be the only community to remain open. All students, including students who currently live at University Village, must apply to the University Housing Hardship Application if they wished to be considered as a candidate to remain on campus.

What will the living situation look like?

We are offering apartments to students with only two students in each space. 

If I choose not to live on campus, when must I be out of University Housing?

You must vacate your University Housing room no later than Sunday, September 6 at 7:00 p.m. Your license agreement is in effect, and charges will accrue until you check out at your front desk.   It is important that you not skip this step. 

When will I receive a refund?

Within 7-10 days of checking out, you will receive a prorated refund of you room and board fees. You will be charged a daily rate for the time in which you lived with us and the remainder will automatically be refunded to your student account.

If I, or my parent/guardian, paid by credit card, will the refund be credited to the card used? 

No, all credits will be issued via Direct Deposit (if the student has set this up in their student account) or checks if no direct deposit is set up. 

How do I set up Direct Deposit?

The quickest way to get your funds would be by signing up through Direct Deposit. You can sign up in the Student Center under the finance section by selecting the link “Enroll in Direct Deposit”. 

Will I get a refund on the $300 initial housing payment? 

The $300 initial housing payment will go towards any occupancy charges you may have.  

If I rented a MicroFridge, will I be able to get a refund?

Yes, provided the unit is cleaned and in its appropriate room space. Please note that per the rental agreement students will get the full refund, except for $40. 

If we believe there to be a problem with our refund who can we contact? 

Please call us if you’d like to discuss your refund. 


Building Modifications, Cleaning and Services 

UH has completed modifications to all our living spaces including: 

  • Reduced occupancy 
  • Installation of protective plexiglass screens at the front desk 
  • Signage throughout the community to encourage and ensure physical distancing 
  • Revised occupancy limits in common spaces 
  • Hand sanitizers and disinfecting stations in communal areas 

How We Clean 

  • Custodial staff clean daily using EPA-registered disinfectants wearing appropriate Personal Protective Equipment 
  • High touch areas such as doors, furniture, elevators or handrails are the focus of cleaning 
  • Residents are responsible for cleaning their own suites or apartments or personal bathrooms 
  • Appropriate cleaning protocols are in place to respond to a positive COVID-19 case 

On-Campus Dining

All students remaining in University Housing will be placed in the Mini Meal Plan option and have meals delivered to them at University Village. Due to Butte County’s placement on the watch list there will be no sit-down dining on campus or in the community at this time. 

Isolation and Quarantine

When our campus becomes aware of a student who has been exposed to COVID-19, has COVID-like symptoms or is positive for COVID-19; an assessment and response team is activated to ensure the student is isolated and, as appropriate, close contacts are quarantined (either in place or in a separate location). 

Face Coverings and Monitoring

  • All residents must wear face coverings while on campus and in common areas such as kitchens, hallways, stairwells, elevators, lobbies, lounges and bathrooms.
  • We encourage face coverings be worn in private rooms or when another person is present. 
  • All residents are expected to check for COVID symptoms daily.  We would encourage residents to identify a way of monitoring this data.  

Visitors and Guests 

At this time the only people allowed in a building are those who live there.  No guest or visitors will be admitted.   


University Village community has dedicated live-in professional staff members. These folks work as part of an on-call rotation, there is a professional staff member on duty 24 hours a day, 7 days a week.  Each area also has assigned Resident Advisors who live in the buildings and share in a duty rotation. On average the ratio of RAs to residents is 1:18.   

Health and Safety

To continue ensuring the safety of everyone, all student residents and University Housing staff will receive COVID-19 training and be familiar with safety guidelines, including regular self-monitoring and cleaning protocols. We want our community to be prepared and educated and will be constantly adjusting to maintain the safety of our residents.

For more information about the coronavirus, please visit the CSU, Chico COVID-19 Information website.


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Contact us

Office Location: 401 Legion Ave Chico,CA 95926

Phone Number:(530)898-6325


Office Hours: 8 a.m.-5 p.m.