Conflict Resolution & Transformation Learning Series
Curious about our learning series? Check out our promotional video(opens in new window) and hear inspiring testimonials(opens in new window) from past participants on campus.
Basic Conflict Resolution Training for Teams
Conflict has the power to lower team morale, productivity, and the overall team environment. However, if managed effectively, conflict can lead to stronger relationships, increased creativity, and a successful team. This session provides useful tools, techniques, and skills to prevent conflicts from escalating within your team.
Learning Outcomes:
- Define Conflict
- Understand the Seedbed of Conflict and Conflict Cycle
- Understand the Role of Power in Conflict (Four Options)
- Explain the Value of the Respect Agreements
- Create a Respect Agreement
Registration: Interested teams can submit a request by using the button below.
Conflict Competence: Resolution and Transformation
This interactive course is designed to help all members of the California State University Chico (CSU, Chico) community, including students, managers, deans, department chairs, faculty, and staff, to develop resilience during times of conflict, reach out to each other and resolve disputes peacefully and constructively.
Learning Outcomes:
- The opportunity for conflict to lead to clarity, closeness, and restoration for individuals and relationships.
- Skills and strategies to increase cooperation to handle conflict situations and decrease power struggles.
- Skills and strategies to transform conflict and conflict situations into teaching/learning moments.
Suggested Reading: The Little Book of Conflict Resolution & Transformation by Jean Paul Lederach.
FALL 2026 TRAINING SCHEDULE
Monday, September 14th and 21st, 2026 | 9:00 AM - 3:00 PM | KNDL 207
Note: This is a two-session training. Attendance at both sessions is required to complete the program and receive a certificate of completion.
SPRING 2027 TRAINING SCHEDULE
Monday, February 1st and 8th, 2027 | 9:00 AM - 3:00 PM | KNDL 207
Note: This is a two-session training. Attendance at both sessions is required to complete the program and receive a certificate of completion.
Advanced Conflict Competence Training for Practitioners
Prerequisite: Conflict Competence Resolution and Transformation
This course is designed to help future practitioners, facilitators, and mediators acquire effective techniques for resolving conflicts using restorative principles. It includes practicums, class discussions, role-plays, and other activities to build understanding and competence.
Learning Outcomes:
- Understanding Restorative Justice Theory and Principles
- Understanding the Role of Power in Conflict (Four Options)
- Understanding Mediation and the Role of a Mediator
- How to use Restorative Principles in Injustice-based Conflict and Class Practice
- Complete 5 cases (2 observe, 1 co-lead, 2 lead)
- Receive a Certificate as a Restorative Justice Mediator/Facilitator/ Practitioner.
Suggested Readings:
- The Little Book of Restorative Justice, by Howard Zehr
- Getting to Yes, by Ury and Fisher
- Optional Discipline that Restores, by Ron Claassen
FALL 2026 TRAINING SCHEDULE
Monday, October 19th, 2026 | 9:00 AM - 3:00 PM | SELV 100
SPRING 2027 TRAINING SCHEDULE
Monday, March 8th, 2027 | 9:00 AM - 3:00 PM | SELV 100
Need Support?
- Email Seya Lumeya at nlumeya@csuchico.edu(opens in new window)
- Having trouble registering for a training? Email Learning and Development(opens in new window) for support.
Our Office
Office of Climate and Culture
Seya Lumeya
Director of Climate and Culture
Kendall 222D
climateandculture@csuchico.edu(opens in new window)
530-898-4572