Human Resources Service Center

Department's New Hire Resources

This page provides a list of tasks or processes that need to be completed before a new employee can access systems and other information vital to their positions. This list is for managers, supervisors, administrative analysts/specialists, administrative support coordinators and administrative staff that mentor and orient the new employee in their new job.

To assist departments in gaining campus services for new employees review pdf of Department's Quick New Hire Checklist(opens in new window). This checklist is not intended to be a complete listing of necessary onboarding information. Review the information below for more thorough information.

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  • Access Hire Process

    All services depend on the completion of Employment paperwork and the Department/Unit request/authorization for access to campus services. Note that the Access Hire Process(opens in new window) may be needed if account setup is needed in advance.

  • Primary Access and Account Information (for most employees)

    Wildcat ID Card

    The Wildcat Card is essential for many services across campus, including building access and free transportation in Butte County on the B-Line(opens in new window) buses. The Wildcat ID card office is located inside ITSS in the Meriam Library in Rm 142. An official form of photo identification is required, such as a driver’s license, military ID, or passport. View Wildcat Card Office website for more information.


    Email is automated in Account Center based on data from PeopleSoft. Information about the timing and data needed in PeopleSoft for an account to be automatically provisioned can be found in the Access Hire Process(opens in new window). New employees who do not have an existing account with Chico State will receive an email with information on how to claim their new account. New employees with a prior relationship with Chico State and an existing account can work with their department to get the information needed to reset their existing account password.

    Portal Account

    No additional steps are needed. The same user name and password is used for email and portal access. The ability to log into the portal(opens in new window) will be set up at the same time email is set up.

    This personalized secure site allows the employee to access e-mail, Blackboard Learn and more. After they receive their first paycheck, they can log into the portal to see pay information available in HR Self Service.

    Phone Display and Voicemail

    An employee's phone can be programmed to display their name and display any phone extensions by going through the Computing and Communications Services (CCSV) website.

    Contact Computing and Communications Services (CCSV) for design and implementation of additions, moves and changes for both voice and data communications on campus. You can activate your voicemail though their website.

    Entitlements Catalog

    Additional access information can be found in the Identity and Access Management Entitlements Catalog. You will need to log in using your campus credentials to access this page.

  • Building Card and Key Access

    University keys and access to buildings using a Wildcat ID Card are issued and maintained by Facilities Management & Services. Keys and card access for Faculty, Staff, and Students can be requested on an Authorization Form. These forms must be signed by a Dean or a Department Head prior to issuance of keys or granting of access. View Campus Card and Key Access website for more information.

  • Other Account Access (needed for some positions)

    Copier Account

    Your department Printing Services representative can request a copier account by submitting Uniflow request(opens in new window).

    Department Folders on Box

    Explain to the employee your department process for saving documents in Box. Provide them access to Box folders by using your department's internal process or contacting ITSS(opens in new window). Explain how files saved on BOX are backed up and files saved on the employees' hard drive are not.

    CMS/PeopleSoft Administrative Access - HR, Student Admin (CS) & CFS

    Submit a request for PeopleSoft access(opens in new window); being as thorough as possible, state the type(s) of access being requested; you will then be contacted by representatives of each type of access bring requested. Administrative Access to CMS/PeopleSoft and report access to CMS/PeopleSoft data is granted by completing an access form for the area of access needed. Information about CMS/PeopleSoft access and report access is available on the PeopleSoft website. Contact or with any questions you may have.

    PeopleSoft Self Service functions are available via the campus Portal.

    CSUBuy, Amazon Business, Staples Advantage, and Procurement Card Accounts

    US Bank Travel Card

    The US Bank Travel Corporate Card offers employees requiring university-related travel at least two times per year the convenience of not having to use personal credit cards for travel related expenses. For more information contact Accounts Payable ( 530-898-6426) or

    Chico State Enterprises (CSE)

    Chico State Enterprises (CSE) accounts are administrated by CSE.  Below is a listing of account number ranges with mapping to the old Foundation/RESP accounts.  For information regarding access to these accounts or CSE Procurement Card contact the Chico State Enterprise(opens in new window) office.

    University Foundation
    Old ProjectNew Project Code*Type of Account
    01000-01559, 001580-0199910-xxxxx-00UF General Fund accounts
    01560-0157320-xxxxx-00Alumni accounts
    03000-03999, 06905, 0691020-xxxxx-00Capital Project accounts
    06000-0699920-xxxxx-00Annual Fund accounts
    07000-07999, 17000-1799935-xxxxx-00Scholarships and awards
    08000-08799, 08803-0880440-xxxxx-08Endowment accounts
    08801-08802, 08805-0899920-xxxxx-08Endowment Spending accounts
    09000-0999945-xxxxx-00Trusts and Annuity accounts
    Chico State Enterprises
    Old ProjectNew Project Code*Type of Account
    30000-3100055-xxxxx-00CSE General Fund accounts
    39000-3999980-xxxxx-00CSE Investment accounts
    40000-4999965-xxxxx-00Board Designated and Incentive accounts
    50000-5199970-xxxxx-00Enterprise accounts
    55000-57999AG-xxxxx-00Farm accounts
    58000-5899975-70xxx-00**Sponsored Programs accounts
    59000-79999SP-xxxxx-01Sponsored Programs accounts
    80000-8999980-xxxxx-00Campus Program accounts

    * The middle 5 digits of the new account are the old account number, except for old range 58000-58999
    **For old range 58000-58999, old project was 58xxx and is now 70xxx for the middle 5 digits

    CRA User Security Authorization Form

    CRA - Please submit a request for CRA access(opens in new window) to reports containing Applicant Info, Admit Info, Enrolled Student Data, Advisement, Graduation & Student Life Contact and/or Authorization Form. For questions please contact:, Zip 737.


    FacilitiesLink™ (FL) is a database that allows users to track all facilities and space related information for an organization. All facilities and space on our campus has been entered into this database and is used by various departments for tracking a variety of information. FL is used to assign space to a division, a college, a department, and an occupant. Floor plans are also available via FL. Visit the Academic Affairs Space & Facilities page for more information.

  • Training

    New Employee Orientation

    A half-day Employee Orientation is offered to help new employees become familiar with the history of the university, its mission, goals, values and objectives, university organization and administration, and expectations for conduct. The New Employee Orientation is coordinated by the Human Resources Service Center Professional Development area. Orientation introduces new employees to the organization and culture of the University and provides employees with critical policy, procedure and service information including benefits and work/life resources.

    Compliance Training

    All CSU, Chico employees are required to complete training as required by law, CSU, or campus policies. Most of these trainings are web-based and can be completed at an employee’s workstation. Employees will be automatically enrolled in on-line trainings during their first month of employment. Supervisors should be prepared to schedule 6+ hours and a location for the employee to complete the on-line training. Please ask the employee to go to and click Login to complete training. They must use their campus e-mail/portal account login and password for this system. For more information, go to Professional Development(opens in new window).

    Emergency Preparedness

    All departments should create a plan within your office to respond to incidents such as disruptive customers, hostile intruder or active shooter emergency. Please visit the Emergency Preparedness website for information, templates, procedures and training opportunities. Departments should make sure their new employee is well informed on the department’s safety protocols.

    Employee Development

    The university offers a variety of opportunities for employee development. The website links employees to a multitude of opportunities. Many departments work together to provide a range of training opportunities from campus processes to self-development as an employee. The Campus (Event) Calendar also lists workshops available on campus.

    IT Training

    Information Technology offers Information Technology Training for faculty and staff. For Professional Development on campus training, employees should be directed to the Training System to view scheduled instructor-led courses.

    PeopleSoft Training

    View PeopleSoft HR Security and Training for information on types of training needed for PeopleSoft HR access.

  • General Information

    Campus Directory

    The on-line CSU, Chico Campus Directory is maintained by each department and includes faculty and staff. See the Campus Directory webpage for more information.

    Office occupancy updates for faculty and staff are managed in FacilitiesLink(opens in new window) and are maintained by each department. Questions can be sent to

    Room & Event Scheduling

    Contact Facilities Reservations for room and event scheduling. You can also view calendars for both General Use Conference and Lecture Rooms by viewing Astra Schedule. More information can be found on Academic Affairs Space & Facilities site.

    Campus Calendar

    The campus calendar is an online system that provides means of sharing information about university meetings, deadlines, and events, including those open to the public. For more information read Submission Help and view the campus calendar(opens in new window).

    Campus Map

    • Campus Map
    • Click and or expand areas to locate:
      • Buildings and Spaces
      • Accessibility
      • Parking & Transit
      • Campus Safety
      • Services
      • 360 Panoramas

    Campus Dining

    There are a number of places to eat on campus, such as Butte Station, Holt Station, Student Dining Services at Estom Jamani, and the Market Place Café.

    Campus Library

    Library privileges are extended to employees. Employees may borrow books by presenting their Wildcat ID. Visit the library website for more information.

    Transportation and Parking Services

    Transportation and parking information can be found on the University Police website.


    State Travel Request forms MUST be submitted for all state employees for professional and business related travel regardless of the funding source (state, foundation, etc.). For more information contact Travel(opens in new window).


    • Cal Employee Connect - Once you receive your first paycheck, you can register using your personal email account.  You will be able to view your state paychecks and your electronic W-2.
    • Staff - In order for you to be authorized to prepare Staff and/or Student Payroll review Signatory Responsibilities and Form Information(opens in new window). Contact your payroll tech in the Human Resources Service Center for individual training if necessary. View Who Is My Payroll Technician? website to determine who your payroll technician is and their areas of responsibility.
    • Student Payroll - Training is required prior to receiving access to complete the student payroll process within CMS/PeopleSoft.
      • CMS-HR Faculty and Staff Administer Workforce – Inquire.
      • CMS-HR Student Timesheet Tool (Contact your Payroll Analyst to schedule).
      • CMS-HR Time and Labor – Student Payroll.
    • Review Student Payroll web site for more information on student payroll process: Information regarding student employment can be found at: the Career Center web site.

    Attendance and Absence Reporting

    Inform the new employee that each month they will need to report absences or "no leave taken" online using the campus Absence Management Self Service (AMSS) system. This system is used in lieu of timesheets (with some exceptions). Instructions and videos are available to assist in learning how to enter absences online. Discuss any department procedures around requesting leave.

    Human Resources Forms

    HR forms are available on the HRSC Form & Documents website. Additional information related to processes can be found on area specific websites. To ensure the most current HR form is being used, refer to the form on the web rather than any saved locally to a machine.

    HR Self-Service Information

    Once you have received your first paycheck, please log in via the CSU Chico Portal(opens in new window) There is a link at the top right of the page that says "Sign in". Once you have successfully logged into the Portal, navigate to the “My Employee Information” portlett. Use the links to access your HR Self-Service information. The HR Self-Service User Guide is available to provide more information.

    Examples of Information Available in HR Self-Service

    • Absence Management Self-Service (AMSS): Links to perform absence reporting, view leave balances, view schedules, and to perform absence review and approval functions if you lead the work of others.
    • Personal Information: Name, Address, Emergency Contact (s), Payroll Designee, your Chico State ID Number, Military Status, Gender, Date of Birth, Highest Education Level, Education Summary Information, Ethnicity, etc.
    • Benefits Information: Medical, Dental, Vision, Life, AD/D, & LTD Enrollments and dependent information.

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