Human Resources Service Center

Verifying Employment

CSU, Chico verifies employment through The Work Number. Select from the topics below to obtain more information on this process.

The Work Number

Work Number for Employees (opens in new window)      Work Number for Verifier (opens in new window)

If employee or verifier does not have Internet access or would prefer to use the telephone, call 800-367-5690.

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  • Employment Verification Process

    California State University, Chico, uses The Work Number for employment verifications. This service provides instant access to employment verification information through the web or a touch-tone telephone and is available seven days a week, 24 hours a day.

  • How to Verify Employment

    Information needed by The Work Number

    1. Employee ID - which is the last SIX digits of employee's Social Security Number + the two-digit month and two-digit date of birth (do not include spaces or dashes)
      • Example: SSSSSSMMDD
      • SSSSSS = last SIX digits of employee's Social Security Number
      • MM = the two-digit month of employee's birth month
      • DD = the two-digit day of employee's birth day
    2. Employee Code - 10396
    3. PIN - is the two-digit month and two-digit day of your birth (do not include spaces or dashes)
      • Example: MMDD
      • MM = the two-digit month of employee's birth month
      • DD = the two-digit day of employee's birth day
      • You can change your PIN by dialing 800-367-2884

    Refer all questions regarding providing information above or obtaining Salary Key (Authorization Code) to the Client Service Center at 800-996-7566. The Work Number Client Service Center is available Monday through Friday 7 a.m. to 6 p.m. PST.

    CSU, Chico Employee

    1. Contacts Work Number by employee (Work Number for Employee) web site or phone number and provides the following:
      • Employee ID
      • Employer Code
      • PIN
    2. The Work Number will provide employee a one-time Salary Key (Authorization Code)which employee then provides to Employment Verifier

    Employment Verifier

    1. Obtains Salary Key from CSU, Chico employee
    2. Contacts Work Number by verifier (Work Number for Verifier) web site or phone number and provides the following:
      • Employee ID
      • Employer Code
      • Salary Key (Authorization Code)

    Note: Each salary key may be used only once. An employee may have up to three active salary keys at one time.

    For More Information

  • General Information

    When you apply for items such as apartment leases, car loans, mortgages, and other major loans, any requests for verification of your employment should be directed to "The Work Number for Everyone". This is a national service used by many major employers which provides employment verification through a fully automated system. The system is available 7 days a week, 24 hours a day.

    This service is not available to student assistants and employees who have an hourly position in addition to their full-time/part-time position. For employment verification on these employees, please contact the Human Resources Service Center at 530-898-6771.

    What you need to know

    A "verifier" is an organization seeking employment and/or earnings information about you. A verifier can be a bank, loan or credit institution, background checking company, or even a prospective employer. Verifiers can obtain the following types of information from the automated system:

    • Job Title
    • Total time with company
    • Current pay rate
    • Pay frequency
    • Gross earnings for past two years + Years-to-Date earnings

    There are three types of verification information the verifier can request from The Work Number. Detailed below are information provided by The Work Number depending on type requested.

    Basic (Authorization Code NOT REQUIRED)

    • First Name, Middle Initial, and Last Name Spelled out
    • Employment Status/Job Title
    • Most recent start or termination date
    • Total time with company
    • Reference Number

    Basic Plus (Authorization Code REQUIRED)

    • Includes Basic information, Plus
    • Total rate of pay
    • Reference Number

    Full Verification (Authorization Code REQUIRED)

    • Includes Basic Plus information, plus:
    • Gross earnings for YTD with the breakdown for overtime
    • Gross earning for prior two years
    • Reference Number
  • Who can verify CSU, Chico employment?

    Employment verification can only be done through The Work Number. Department chairs, managers or staff shall not verify employment. CSU, Chico uses The Work Number to provide employment or income verifications to organizations such as mortgage companies or rental agencies.

    Questions should be forwarded to the Human Resources Service Center at 530-898-6771.