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Human Resources Service Center

Mandatory Reporting of Child Abuse and Neglect

The California Child Abuse and Neglect Reporting Act (CANRA) is intended to protect children from abuse and neglect by imposing obligations and extending certain protections to certain groups of employees as "Mandated Reporters" of child abuse. (Cal. Penal Code §§11164-11174.3). CSU Executive Order 1083 which was updated on July 21, 2017, identifies two categories of Mandated Reporter:

  • General Reporters - those who are legally required to report child abuse or neglect no matter where it occurs.
  • Limited Reporters - those who are legally required to report child abuse or neglect only if it occurs on CSU premises or at an official activity of, or program conducted by, the CSU.

All Management Personnel Plan (MPP) employees and all volunteers are considered Limited Reporters, unless they are in positions that require the General Reporter designation (e.g. employees whose duties involve regular contact with children or who supervise such employees).

Procedure for Reporting

Mandated Reporters are legally required to report suspected child abuse or neglect as follows:

STEP ONE: Immediately, or as soon as practically possible, contact by phone one of the following:

STEP TWO: Within 36 hours of receiving the information concerning the incident:

EO 1083 states that all volunteers, and all CSU employees hired after 1/1/1985 identified as Mandated Reporters will be required to sign a statement that acknowledges their reporting obligations either as a General Reporter or Limited Reporter.

Mandated Reporters and all other employees, as well as volunteers, are strongly encouraged to complete the online training course provided at CSU, Chico Training Management System.

Additional information is available using the links below: