Compliance Training Tips

The following provides tips for employees and communication for supervisors (leads, chairs, managers, faculty who supervisor ISA, GA, TA student employees) regarding compliance training.

• What Employees Need to Do and Know
• What Supervisors Need to Do and Know
• Email Template for Supervisors

Resources

• How-To Guides(opens in new window) for navigating CSU Learn are available online for both employees and managers
• Compliance Training list of courses
• Manager's Dashboard to view compliance training reports
• Understanding "Reports-To"

Compliance Training Tips & Re-certification

As of September 1, CSU Learn emails training reminders for courses that need to be retaken (or re-certified) by October 1. Note that the training status will indicate “Attended”. Please select “Register Again”,Start/Launch the course and click the “Retake” button to recertify. The ITSS Knowledge Base has instructions and examples of courses that require recertification.

As a reminder, two trainings require (by law) a minimum number of minutes the learner must be in training. Discrimination and Harassment Prevention for Non-Supervisors requires a minimum of 60 minutes, and Discrimination and Harassment Prevention for Supervisors requires a minimum of 120 minutes. If you complete the modules in less time, the course will ask you to do additional tasks to fulfill the time requirement.

Employees can verify if they have training pending through 1) the Chico State Portal > My Updates, or 2) in CSU Learn > Assigned Training.

You will receive a confirmation email 5-10 minutes after completing an online course.  If you do not receive it, the training will continue as “in progress” (which may occur if you skipped any content or closed the browser window before the system detected the completion). To resolve this, please re-launch the training and/or review any skipped content.

New Employees

New faculty and staff will be assigned compliance training 1-2 weeks prior to their first paycheck. CSU Learn will notify new employees when compliance training has been assigned via their Chico State employee (Exchange) email account.

New Student Employees

1-2 weeks prior to their first paycheck, departments can expect new student employees to be in CSU Learn. CSU Learn will notify new employees when compliance training has been assigned via their Chico State employee (Exchange) email account. Please allow approximately four (4) hours for a new employee to complete compliance training.

Resources

• CSU Learn Login
• How-To Guides
• Calendar of Events
• Training website

Action requested:

• Ensure department employees, including student employees (student assistants, ISA’s, GA’s TA’s, etc.), are up-to-date with their compliance training. Most compliance training was due October 1. Please ask them to complete training before the end of October.

CSU Learn & Reports:

• People listed as the "Reports-To" in PeopleSoft, can use the CSU Learn Manager/Lead Dashboard to see if the employees they supervise are compliant. This report works best for leads/chairs/managers following up on a limited number of direct reports.
• The "Reports-To"  maintainer for your area can run a  Reports-To Listing Report from Insight to check who you should see on the Dashboard report.
• CSU Learn automatically sends reminders to the employee’s work email account.
• New hires: Compliance trainings are assigned approximately one week prior to the employee’s first paycheck.
• As departments hire students and staff, a training assignment may be triggered with a past due date if they worked on campus in another position. CSU Learn tracks our training completions by Employee ID (rather than position).

Supervisors can copy the following information and email it to their employees to help them navigate to their compliance training assignments.

Compliance training is part of each employee's job duties.
Please complete overdue, expired and assigned required training.

Check your CSU Learn Assigned Learning to see if you have any compliance training due. View Required Certifications. If so, you may have to select Register Again (if you are re-certifying) or Register (if you are taking the course for the 1st time) and then click on the Start button (click on center, not the drop down menu). You should receive a confirmation email within a few minutes of completing the course. If you don’t receive an email, reopen the training and make sure you have visited all the required content. View Important Tips for CSU Learn "Re-certification". Please use a campus computer or laptop, and disable any pop or ad blockers for the CSU Learn site. Do not use a mobile device (e.g., iPad, cell phone) to take the training as it won’t track completion.

Minimum Time Requirement for DHP Training

Two trainings require (by state law) a minimum number of minutes the learner must be in training. Discrimination and Harassment Prevention (DHP) for Non-Supervisors requires a minimum of 60 minutes, and Discrimination and Harassment Prevention for Supervisors requires a minimum of 120 minutes. If you complete the modules in less time, the course will not complete. You must continue to review material in the course until the time minimum is met and the modules are complete.

Training Assignment vs. Recertification

All new employees are “assigned” training upon employment. Employees are later asked to “recertify” certain assigned (completed) courses as they approach an expiration date.

FAQ and How-To Guides

FAQ’s and How-To Guides are available on the training management system site. Questions can be forwarded to pdev@csuchico.edu (Professional Development) or training@csuchico.edu (campus CSU Learn technical support).