Human Resources Service Center

Leadership & Supervisor Development

Course Catalog: Leadership & People Management

View our Leadership & People Management section of our Course Catalog for recommended Instructor-Led Training, e-Learning, and Online resources.

Manager Tools "Basics" Podcasts

The Wall Street Journal has featured these Manager Tools "Basics"(opens in new window) podcasts that are based on four core activities of effective managers:

  • One on Ones
  • Feedback
  • Coaching
  • Delegation

While the advice is private industry focused, the concepts are still important for any manager. You may even enjoy their app or book, Effective Manager by Mark Horstman.

Talent Management Toolkits

CSU Systemwide Professional Development has developed Talent Management Toolkits(opens in new window) to help new and experienced managers throughout the CSU. Toolkits available to employees after signing in include:

  • Change Management Toolkit
  • Performance Management Toolkit
  • Principles of Supervision Toolkit
    • In-Person Session on Campus
    • Take-It-With-You-Tools for Supervisors
  • Recruitment Toolkit
  • Workforce Planning Toolkit

Leadership Coach Videos

Kris Plachy offers podcasts and short instructional videos.  

Suggested Reading

The campus library is a fabulous resource for leadership books.  Try searching the following:

  • Difficult behavior
  • Difficult person
  • Difficult conversation
  • What to do when you've been labeled as the difficult person
  • Leading and managing victim employees
  • Don't feed the problems
  • Dealing with what's difficult
  • Three shades of difficult people
  • When was the last time you checked what you believed?
  • How managers can help employees deal with difficult people