Human Resources Service Center

Leadership & Supervisor Development

In-Person Training for Managers, Chairs and Leads

Watch for and enroll in the following highly recommended workshops:

  • Principles of Supervision (16 hours)
  • Valuing and Evaluating Staff (2 hours)

Online Resources for Leaders

Talent Management Toolkits

CSU Systemwide Professional Development has developed Talent Management Toolkits(opens in new window) to help new and experienced managers throughout the CSU. Toolkits available to employees after signing in include:

  • Change Management Toolkit
  • Performance Management Toolkit
  • Principles of Supervision Toolkit
    • In-Person Session on Campus
    • Take-It-With-You-Tools for Supervisors
  • Recruitment Toolkit
  • Workforce Planning Toolkit

Manager Tools "Basics" Podcasts

The Wall Street Journal has featured these Manager Tools "Basics"(opens in new window) podcasts that are based on four core activities of effective managers:

  • One on Ones
  • Feedback
  • Coaching
  • Delegation

Read the Wall Street Journal article on How to Be a Better Manager in 30 Minutes a Week(opens in new window) to found out more about how these podcasts can help you! While the advice is private industry focused, the concepts are still important for any manager. You may even enjoy their app or book, Effective Manager by Mark Horstman.

lynda.com

The campus' contract with lynda.com offers free access to leadership videos, tools and more. Log in with your campus portal account and password, and search for some of the following topics to get you started:

Leadership Coach Videos

Kris Plachy offers podcasts and short instructional videos.  

Books

The campus library is a fabulous resource for leadership books.  Try searching the following:

  • Difficult behavior
  • Difficult person
  • Difficult conversion
  • What to do when you've been labeled as the difficult person
  • Leading and managing victim employees
  • Don't feed the problems
  • Dealing with what's difficult
  • Three shades of difficult people
  • When was the last time you checked what you believed?
  • How managers can help employees deal with difficult people