Human Resources Service Center

Academic Support Workshop Series


This series covers important processes for new and existing staff—especially new campus academic support staff. The content is prepared and taught by experienced staff from Academic Publications & Scheduling Services(opens in new window). Course offerings vary throughout the year.

Five Workshops Offered

  1. APSS Reporting Tools (CRA, Insight & Cognos)
  2. Faculty Workload 
  3. Academic Scheduling 101
  4. Scheduling Specialty Sections
  5. Astra (Room) Schedule for Academics

Where do you find the workshops?

Two full series are planned for Fall 2021 and Spring 2022 (Tuesdays 1-3 PM, starting September 7, 2021 & repeating February 8, 2022).  Miss one in the fall? Pick it up in the spring! Each will be a "hybrid" training, i.e., delivered both in-person (limited to 14 seats & per CSU COVID-19 guidelines) and online - take your pick!  If you secure an in-person registration then change your mind, please CANCEL your registration in CSU Learn so another may have your seat, thank you!  Questions about these trainings may be directed to the instructor (see below).  Course titles are tentative and may change without notice.

Other Resources for New Employees

Series Details

A member from Academic Publications & Scheduling Services (APSS) conducts online workshops for an overview of campus processes and operations essential for new (and existing) academic support staff.  While each individual course may be designed for specific or multiple audiences, all workshops listed below are appropriate for staff to attend.

The series provides an overview of “must do” academic department processes sequenced by task.  Each workshop details processes needed to support an academic department.  

Audience:  Campus employees interested in, or responsible for, academic department processes. Targeted toward new staff, chairs, as well as anyone interested in understanding the process or wanting a refresher on the topic.

Instructor:  Jennifer Aceves(opens in new window), Academic Scheduling and APDB Specialist

Sponsor: Academic Publications & Scheduling Services (APSS)

APSS Reporting Tools: (9/7/21 & 3/22/22 in CSU Learn(opens in new window) for "in person" & "online" attendance)

APSS asks departments to “help themselves” by running CRA jobs, Insight and Cognos reports.  But, how do you navigate these campus data warehouses? This workshop is designed to help you navigate our reporting tools and utilize the reports to support your academic unit. How is access granted? Where do you look for your reports, and what report parameters do you really want? We will review the most common tools referenced in APSS communications, and their benefit to your department.  Time for Q&A is built into this lab session.

Faculty Workload Process (9/21/21 & 2/22/22 in CSU Learn(opens in new window) for "in person" & "online" attendance)

A to Z information on the process of reconciling contracts to faculty assignments, and providing the Chancellor's Office with our campus facility usage information. This workshop reviews how to generate and interpret the workload report and covers required documentation and timelines. We will share how to set up split appointments, how to establish chair appointments, and how to enter Assigned Weighted Teaching Units (AWTU).  Time for Q&A is built into this lab session.

Academic Scheduling 101 (10/12/21 & 2/8/22 in CSU Learn(opens in new window) for "in person" & "online" attendance)

A general overview of the class scheduling process, review of the timeline for building a new term of classes, and the basics of scheduling a section.  This comprehensive look at the Academic Schedule building process shares important timelines and a summary of the applications used to generate the Class Schedule, as well as the basics you need to know about scheduling classes each semester. We will share best practices for managing the process and help for finding critical information. Time for Q&A is built into this lab session.

Scheduling Specialty Sections (10/26/21 & 3/8/22 in CSU Learn(opens in new window) for "in person" & "online" attendance)

Dive deeper into the details of scheduling classes!  A follow up to Academic Scheduling 101, this workshop provides a closer look at some of the most common “specialty” scenarios in scheduling: multi-component classes, combining classes, variable unit classes, and so much more! Bring your questions and get expert answers during this hands-on lab. Time for Q&A is built into this session.

Astra Schedule for Academics (11/9/21 & 4/12/22 in CSU Learn(opens in new window) for "in person" & "online" attendance)

Astra Schedule (“Astra”) is the software application used campus-wide to view, manage, and book nearly all "state-owned" rooms and outdoor spaces on campus.  In this workshop you will learn how to search for available rooms, view room usage, request a room, book internal events and use Astra to help with class relocations. Discover Astra tips and tricks for making your job easier. Time for Q&A is built into this lab.

Contact Information

Other Information on Enrolling in Workshops