Communications, Data, Operations & Technology

This resource page provides links to help ASC's with day to day operation tasks.

Campus Communications

• University Communications - provides services for E-newsletter, news & social media sites
• University Style Guide - links for writing and web guides, logo, accessibility, etc.
• New Logo Assets(opens in new window) - box link to the new campus logo, go to Division or College Identities for department specific logo
• Campus Calendar - link to campus calendar with Go To.. quicklinks to other calendars

Campus Directory

Each department area has a directory maintainer to update list of employees, emails, web links to the department.  Refer to link below for more detailed campus directory information and link support tickets in Knowledge Base.

• Campus Directory Help

Data and Systems

• Data at Chico State
  • Reports for Administrative Support (AAS/ASC/ASA)
  • Training & Forums
• PeopleSoft
• Campus Apps and Links(opens in new window)
• For report access, creation, and modification requests for CRA, Insight and other data applications, view Service Catalog Reporting & Analytics(opens in new window).

Distribution Services (DIST)

Distribution Services is responsible for sorting, distribution, and processing of inbound and outbound mail and shipments.  DIST also provides intra-campus mail services for campus staff and faculty.

Entitlements Catalog

Campus users get accounts and access based on their relationship (affiliation) with the University. The Entitlements Catalog outlines the specific accounts/access that are provided to each affiliation. You will need to log in using your campus credentials to access this page. 

Facilities Management and Services (FMS)

Facilities Management provides many services that you can request through  Request Services(opens in new window) link for room cleanup, painting, moving and box requests, shred services. For other FMS services requests review these links.

• Keys or Card Access
• Motor Vehicles Use - include procedures and forms

Facilities Reservations & Event Services (FRES)

Facilities Reservations & Event Services is your resource for information and scheduling meeting and event venues.  Here are useful service links to:

• Area Information on various venues available
• Astra Schedule - used search rooms and reserve this page includes instructions and login link
• Hospitality Information - provides information and permit links
• Other AS and RCE Conference and Event Information not managed by FRES
• Rooms Descriptions - provides comprehensive list of every room on campus

Information Technology (IT)

Information Technology provides technologies, resources, and services to support department business operations. Useful links for ASC's include:

• IT Support Catalog(opens in new window) - Knowledge Base links for ITSS services
• Computing & Communications Services - for phone and computing data storage
• Creative Media Technology
  • Classroom Technologies
  • Copy & Print Center
  • Graphic Design Studio
  • Media Productions
  • Photography
  • University Printing
  • Web Services
• Enterprise Applications - includes information and links to Chico State Portal, Learning Technologies (Blackboard, Zoom & Kaltura), PeopleSoft (Campus Solutions, Human Resources, Finance), Training Management (CSU Learn)
• IT Support Services - includes links for password help for faculty, students & staff along with links to other ways to get help through Live Chat, ITSS Blog and ITSS Twitter.

Risk Management (RISK)

Risk Management provides resources and information on:

• Claims, Accidents, Legal Information & Document Requests
• Field Trips, Events, Activities & Travel
• Insurance Programs & Requirements
• Subpoenas and Requests for Records
• Forms, Documents & Helpful Links

Other service areas under Risk Management include:

Bus Reservations (BUSR)

• Bus Reservations (BUSR)

Environmental Health & Safety (EHS)

EHS provides guidance and services to promote the integration of health safety.

• Defensive Driver Training
• Injury & Illness Prevention
• Emergency Preparedness
• Programs & Forms

Property Management (PM)

• Property Inventory Reports though Insight - for reports on all equipment within your department
• Property Management Forms

Other Resources

• Campus Map - Interactive map to locate building and services
• Campus Portal Support ticket(opens in new window)
• Catering(opens in new window) - through AS Dining Services (ASDS)
• Student Life and Leadership - for information on student clubs and events
• University Police - Live Scan, parking, campus regulations