View plans for in-person Commencement and fall 2021 on ourCOVID-19 News & Information website.
IT Support Services

Need some help?

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Temporary Virtual Services

The physical office for ITSS is closed until further notice. However, most services are still available via phone or online.

Loaner computers & unified messaging

IT Support Services (ITSS) provides comprehensive technology support to the CSU, Chico community. Faculty, Staff, Students, and others associated with the university can use the following options to receive support:

Tech Support
IT Service Catalog

The IT Service Catalog(opens in new window) can be used to quickly and easily submit a request or check status of an existing ticket. 

Knowledge Base
Knowledge Base

The Knowledge Base(opens in new window) is a self-serve online library of information regarding a wide range of tech support topics.

Account Center Button
Account Center

The Account Center(opens in new window) allows you to manage your personal account information. If you have forgotten your password, just click Forgot Password?(opens in new window)

Quick Start Guides tools and resources available to staff, faculty, and students:

Other ways to get help and information: