IT Support Services


Electronic Device Disposal

To meet California law for electronic waste disposal and to reduce the risk of accidental disclosure of confidential information, new procedures and guidelines have been developed to ensure the secure disposal of electronic devices and media (PDF). These procedures were developed by IT Support Services and the Information Security Office, in partnership with Environmental Health & Safety and Property.

Information Security

Protecting the confidentiality, integrity, and availability of information, systems, and network resources, and the privacy of student, faculty, and staff is the goal of California State University, Chico's information security efforts. The Information Security website includes important information on protecting you password, confidential data, and more.

Confidential Data Security

Security of confidential data is of utmost importance at CSU, Chico. By law, most student and employee information is confidential. Be cautious with any private data, and store as little on your computer or in unlocked areas as possible. 

Password Security

The single most important way to protect yourself and others against cybercrime is simple - keep your passwords secret. Never share your passwords with anyone! No one at CSU, Chico will ever ask for your password, not even the ITSS Help Desk. IT Support Services recommends using Password Manager Software and Creating and Maintaining Strong Passwords.