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Communication in Blackboard

With the course email tool, you can send messages from your course to course members' external email accounts without the need to switch to your email provider, such as Gmail or Yahoo. You can send emails to individual users or to groups of users.

*NOTE: Email is a send-only tool. You don't receive emails in Blackboard Learn.

How to compose emails via Blackboard:

Messages activity remains inside the system. You can't view or send messages outside of your course. Also, do not send an email through Blackboard Learn without a subject line. A blank subject line blank can prevent the message from being delivered.

Find the email tool for all of your courses (typically) through a link to the email tool directly to the course menu, or the Tools panel on the My Institution tab.

  1. From the course menu, select Tools > Send Email.
  2. On the Select Users or Select Groups page, select the recipients in the Available to Select box and select the right-pointing arrow to move them into the Selected box. Use the left arrow to move a user out of the recipient list. Select Invert Selection and the selected users are no longer highlighted and those users that weren't selected will be highlighted.Email recipient information with two names selected on the left-hand side, two opposing arrows in between two boxes, and the senders name and text box below
    1. To select multiple users in a list on a Windows machine, press the Shift key and select the first and last users. To select users out of sequence, press the Ctrl key and select each user needed. For Macs, use the Command key instead of the Ctrl key. You can also use the Select All function to send an email to all users.
  3. Type your Subject and Message.
  4. Select Attach a File to browse for files from your computer. You can attach multiple files. After you add one file, the option to attach another file appears.
  5. Select Submit.

The system will send you a copy of the message. A receipt page appears after the message is sent listing all recipients. This page doesn't confirm that users received the message, just that the message was sent.

Here is a video with the steps to sending an email via Blackboard: