Frequently Asked Questions
- When is Winter Orientation for Spring 2025 admitted students?Winter Orientation will occur Jan 3 – 9. Students attend via their major. Student must register to attend. Register here(opens in new window).
- Why should I attend orientation?New incoming students must attend Orientation before meeting with an academic advisor. It is expected that all students, first-year and transfer students, will participate in Orientation at Chico State University. Academic Advising is mandatory at Chico State and Orientation provides the first opportunity for academic advising and course registration.
- What happens at Orientation?
At Orientation, students will:
- Learn about Chico State resources to support them in the transition to campus
- Meet new & current students, faculty and staff
- Understand campus policies
- Engage with current students to ask questions and review checklist items to set you up for success your first day
- Demonstrate the course registration process
- We will also help connect you with your academic advisors so you can receive academic advising prior to course enrollment
- Can I bring a parent or guest?Yes, guests are welcome. You can register a guest when you register for Orientation, or contact our office: (530) 898-5714 orientationprograms@csuchico.edu
- I have special vision, mobility or communications needs, what can I do?Students with disabilities who anticipate needing special accommodations (such as a wheelchair, sign language interpreter, etc.) should indicate the needed service when registering for Orientation. For additional information on the services offered, see Chico State’s Accessibility Resource Center.(opens in new window)
- Do I need to pre-register or can I just show up?No, space is limited. Students must register so that we have time to evaluate transcripts, prepare transfer credit reports and arrange for faculty/major advising.
- After I have registered online for the Orientation program, how soon can I expect a response?You will receive confirmation via email to your Chico State Wildcat email account (or an alternative e-mail address that you specified when you registered) within 24 hours. Please bring a printed copy of the confirmation e-mail with you to Orientation or be able to access it electronically as proof of payment.
- What does my orientation fee cover?Orientation fees collected cover facilities, food, printed materials, parking and staffing costs.
- What if I want to change my Orientation session date?Changing Orientation session dates will be accommodated if requested 5 business days before the original session date if seats are available.
- What is your Cancellation & Refund Policy:
- Due to limited seats, reservation cancellation must be received at least 5 business days before your Orientation session date.
- Cancellations must be an emailed request to orientationprograms@csuchico.edu and must include the student’s name, student ID, and which reservation is being cancelled.
- Please allow 4-6 weeks for refunds to be processed.