Shipping & Receiving


When outbound DHL® shipments are requested by campus staff and faculty, Mail Services and Shipping & Receiving are responsible for the pick-up and assistance of document preparation.

In addition to the above:

  • Mail Services is responsible for the chargeback to a department postage account (Mailbag Code) for services used when DHL® is the carrier.
  • Shipping & Receiving is responsible for the internal campus delivery of inbound DHL® shipments and carrier staging for outbound DHL® shipments for campus staff and faculty.


DHL® packages are delivered to and received by the Shipping & Receiving staff at 940 West First Street, Chico.

Shipping & Receiving, using our internal tracking/delivery system, make the final delivery and captures a signature at your department office.

Outbound (International Only)

DHL® International Online Account Request

Email to request access to the DHL® International online account.

Prepare your shipment

  • Pack and seal the contents
  • Complete a DHL® International Waybill online
  • Have the shipment available for pick-up by Mail Services or call Shipping & Receiving at 530-898-5115

If necessary...

Complete a Commercial Invoice / Pro Forma for your non-document (dutiable) shipments.

Not sure if your shipment requires a Commercial Invoice? Contact the Mailroom at 530-898-5326 or Shipping & Receiving at 530-898-5115.

Track Shipments

Track DHL® shipments by visiting in new window).


Mail Services maintains an inventory of DHL® packaging at no cost (University business only). Email or call us at 530-898-5326 to request DHL® supplies.