Pronto (Instant Messaging)

What is Pronto?

Pronto is a texting / instant messaging app connected to Blackboard and Canvas. Pronto is similar to Discord or Slack but is integrated through Blackboard and Canvas, allowing students and teachers to communicate in a faster, simpler way than traditional methods. Once Pronto is activated in Blackboard or Canvas courses, classmates will be able to chat with each other once they have downloaded the app. Pronto also works via a website for students who don’t have smartphones. Students can communicate with each other and with faculty. Likewise, faculty can communicate with students directly on their phones without sharing phone numbers and bypassing email.

What can Pronto do?

General Pronto Overview video here(opens in new window). This is a good overview for students to see and learn about Pronto.

Features of Pronto include:

• Instant Chat
• Video calls/meetings
• File sharing
• Real-Time Chat Translation
• Announcements
• Groups for projects

Pronto Tutorial Videos

To login in on your mobile device, you will STILL need to
login with username@mail.csuchico.edu

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• Accessing and Switching Between Accounts

   Video Tutorial

  Written Tutorial

  1. From within the Pronto App on your phone, in the menu on the left, touch California State University, Chico.

  

   2. Tap Sign in to another account.

   

  3. Click Sign In on the right side of “California State University - Chico - Canvas.”

   

  4. Tap California State University, Chico to change between the Canvas Pronto and the Blackboard Pronto.

   

• Accessing pronto on a Computer
• Using pronto on a Computer through Blackboard & Canvas
• Using Pronto on Phone

Additional Pronto Resources

1. Pronto general support articles(opens in new window)
2. Pronto Bb Learn Support tutorials(opens in new window)
3. Pronto Canvas Support tutorials