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How to Submit Your PDFs to OATS

May 15, 2019

All site maintainers should be ensuring their PDFs are accessible. This is accomplished by submitting a remediation ticket with the Office of Accessible Technology and Services (OATS).

If you haven't been doing this, you should start doing so from this point forward.

Submit a PDF Ticket with OATS

The following link will take you to the proper support ticket:

Content Accessibility and Remediation Ticket

How to...

Submit a PDF Ticket with OATS

Update a PDF in Cascade

Other Useful Information

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  • If You Have Multiple Files to Submit

    Create a ZIP archive for remediation requests that include more than 1 file. Submit the ZIP archive in one ticket request.

    How to Create a .zip Archive

    1. Place files into a folder.
    2. Right click the folder, then select:
      1. Send to > Compressed (zipped) folder on Windows.
      2. Compress "folder name" on Mac.
  • File Naming Rules and Recommendations

    Use Slugs for Filenames

    Remember to use slugs for your filenames:

    • no capitalization
    • dashes instead of underscores
    • no special characters
    • no spaces

    Bad Filename: BA Course Sequence.pdf

    Good Filename: ba-course-sequence.pdf

    File Renaming Tool

    The Slugify Slug Generator(opens in new window) is a great tool for quickly renaming your files.

    Keep the Same Filename If You Can

    By default, updating/replacing a PDF in Cascade will not change the filename. Changing the filename requires an extra step.

    You are better off not changing the filename if you don't have to. Keeping it the same retains the URL and can help prevent broken links from occurring.

    Use Generic Filenames and Add Revision Dates Within Your Document

    We recommend that you use a generic filenames:

    • budget-guidebook.pdf instead of
    • budget-guidebook-rvsd-4-18-19.pdf

    You can track and communicate versions of the document by including a last revised date within the document itself.

  • How to Change a Filename within Cascade

    Sometimes you need to change the filename. Here are the steps:

    1. Find your document within Cascade by navigating into _assets/documents or using the search function at the top right.
    2. Right click the file you wish to change, then select rename.
    3. Republish your entire site after you're done. Cascade is smart enough to know that you've change the filename so Internal Links will still work. That said, you need to republish the whole site to ensure it works.
  • Why Remediate Your PDFs to Ensure Accessibility?

    It's Our Legal Obligation

    The university is required by law to take actions to ensure content is accessible by all audiences, including those with visual impairments. By publishing non-accessible PDFs, your are increasing the risk of a lawsuit being filed against CSU, Chico.

    Inclusive Design Benefits Everyone

    Included are 3 video links helpful to understanding the why behind inclusive design.