Circulation, Interlibrary Services & Reserve :
First Floor : (530) 898-6479 :
: Hours

Logon to your Interlibrary Services Account

Interlibrary Services FAQ

Interlibrary Services, or ILS, is a service that borrows books and acquires copies of articles from journals that Meriam Library doesn't own.

How do I use Interlibrary Services?

-Logon here. First time users will be prompted for registration information.
-Fill out the appropriate form for each item and press the submit button.
-You will be notified via your CSU, Chico email account when your material is available.
-Status of your request can be checked online by logging onto the Interlibrary Services system. Outstanding request status information appears on your main menu screen. Other viewing options are available on the left side of the screen.

-Unfilled requests will be returned to your CSU,Chico email account with an explanation.

Who is eligible?

Faculty, staff, and currently registered undergraduate and graduate students are eligible. Eligibility may require verification. Undergraduates are limited to 5 requests per day.

Not eligible: CSU, Chico alumni, nonaffilated users, courtesy card holders, special card holders and members of the general public are not eligible for Interlibrary Services. These users may apply for interlibrary services at the institutions with which they are affiliated or at their public library.

How long does it take?

Usually takes one week. There are many variables, so you should allow at least two weeks to receive material. Items from out of state and/or with charges may require more time.

How much does it cost?

Interlibrary Services is able to get 95% of requested material for free. If material is not available for free, please indicate on the form if you are willing to pay a fixed fee. When there is a charge to acquire material, you pay $5 per article and $10 per book request. CSU, Chico pays the actual cost, which averages $12 per article and $15 per book.

What can I get through Interlibrary Services?

Any books or articles from journals that Meriam Library does not own and books or articles from journals owned by the Meriam Library which are checked out, missing, or at the bindery.

What is generally NOT available through Interlibrary Services?

-books or articles from journals the Meriam Library owns (unless checked out, missing, or at the bindery)
-material owned in any format by Meriam Library
-material that is on Reserve
-textbooks for current classes
-whole issues/volumes of journals
-maps and atlases
-software and CD-ROMs
-rare, fragile, and special collection books
-reference books

What about A/V, DVDs, CDs?

-Films, cassettes, videos, DVDs, compact discs may be requested for academic use. Availability is dependent on other libraries’ holdings and lending policies.

How do I get my articles?

Articles are delivered to your Interlibrary Services account. Logon, then select Electronically Received Articles from the left-side menu, then select the transaction # to access the PDF article (Adobe Acrobat Reader 5.0 or greater is needed). The article may be viewed, printed, and/or saved. All articles are automatically deleted in 30 days.

Articles with $5.00 fee
-All fees are added to your library circulation account after the article has been processed into you Interlibrary Services account.
-Pay fees at the Circulation counter on the first floor after you have been notified the material is available.

-Regardless of whether you claim your material, the fee is valid and permanent. Unpaid fees will cause suspension of library check-out privileges and may result in the withholding of university services.

What about books?

-Books are checked out at the Circulation & Reserve counter, first floor.
-Leave the strap on at all times.
-Your loan period starts on the day you have been notified your material is available. The loan is usually for 3 weeks, non-renewable.
-The due date is on the front of the strap.
-Return material, with strap and paperwork, to any Meriam Library drop box.
-All Interlibrary Services materials are subject to recall by the lending library. Patrons must return materials immediately when a recall notice is received from the Interlibrary Services office.

Books with $10 fee
-All fees are added to your library circulation account when the material is received in the Interlibrary Services office.
-Pay fees at the Circulation counter on the first floor.

Regardless of whether you claim your material, the fee is valid and permanent. Unpaid fees will cause suspension of library check-out privileges and may result in the withholding of university services.

What are my responsibilities?

Failure to return material on time may result in suspension of ILS services or having future requests be limited to LIBRARY USE ONLY.

If material arrives and you have been notified before your last acceptable date, you are still responsible for all charges.

You are liable for any lost or damaged material. The lending library will determine the costs, fines and processing fees for which you are liable.

Failure to comply with these procedures may result in university services and library privileges being withheld.

Can I renew the book?

No, not normally. Interlibrary Services is a one-time, unchangeable transaction. If the book is needed longer, return the book by its due date and place a new request. Or talk with Interlibrary Services staff for exception consideration and renewals. For questions or concerns, contact the Interlibrary Services supervisor, (530) 898-6479.

Library-use Only

Conditions for use are set by the lending institution and must be observed by the borrower. You will be notified of any conditions, given instructions, and they will be noted on the book band. These conditions may include: For Library Use Only, Photocopying Not Allowed, etc.


The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials.

Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research". If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use", that user may be liable for copyright infringement.

This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.


Always check the Library Catalog, and/or Articles & Databases to verify whether we own the material before submitting requests.

Plan ahead! Identify the books and articles you need for your papers and projects as soon as possible so that you will have enough time to submit requests.

Do not guess. See a reference librarian for assistance if you are unable to identify a periodical abbreviation. If a full, correct title is not available, use the abbreviation exactly as given.

Give the most complete information you can for each item when filling out the forms. Use the forms' note box for additional information.

Information for Chico Distance & Online Education (CDOE) Students

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