IT Support Services

Portal Overview

Chico State has a web-based portal system for use by students, faculty, and staff. The portal provides access to a host of online services, including:

  • The PeopleSoft Self Service student information system (for registration, financial aid, fee payment, etc.)
  • WildcatMail, Learning Management System, LinkedIn Learning, CatsConnect.
  • Campus announcements

Activate your account

New and transfer students will be asked for their Chico State ID and date of birth to claim their account. Your Chico State ID can be found in your acceptance packet from the Admissions Office, as well as in other correspondence from Financial Aid and/or the Student Records & Registration Office.

Change your password and security questions

If you know your username and current password, you can change your password and your security questions and answers online.

Forgot your password?

Use the Forget Password?(opens in new window) button in the Portal and provide your Chico State ID and campus username.

You may also reset your password using security questions(opens in new window).

Locating Your Chico State ID Number

If you do not know your Chico State ID, Locate Chico ID will walk you through various ways of recovering it.