IT Service Catalog

The IT Service Catalog is now online. Faculty, staff and students can search or browse to find information about hundreds of services that IT provides to campus users and then order most of those services directly from the catalog. From email accounts and web site design to network moves and server hosting, you'll find it all in the IT Service Catalog.

WildcatMail Accounts Changes

Google is implementing a change in infrastructure that affects users who have a Google Apps for Education account (e.g., WildcatMail configured as username@mail.csuchico.edu) and who also use applications that are not enabled at CSU, Chico such as Blogger, Reader, Picasso, and Gmail.  Some WildcatMail accounts conflict with these other Google accounts and will need to be reconfigured.  People with multiple Google accounts may wish to enable the Multiple Sign-in option as well.  More information on these changes is available at WildcatMail and Google Account Changes.

Network Security & VPN

In an ongoing effort to safeguard the campus computing environment, campus wired and wireless networks are constantly monitored for potential security threats.  Wireless device-to-device connectivity such as wireless printing from a laptop to personal wireless printers, controlling a wireless device using a wireless laptop, or using an iPhone to control a presentation on a wireless laptop computer, are examples of restrictions already in place. (Note: this does not affect wireless printing using the new GoPrint solution in the labs.)

To further safeguard network communications when you are off campus it is strongly recommended that Faculty, Staff, and Students connect using a VPN client.  Information about Virtual Private Networking (VPN) and instructions are available on installation and use of VPN.

Please be suspicious of any email requesting you to login with your account credentials and forward phishing emails to: itss@csuchico.edu

Examples of phishing attempts.

If you accidently submitted information after following an email link, please change your password immediately using the links on our site menu.

PC users should also make sure their Windows Updates are kept current along with definitions for anti-virus software.

Bay File Server Upgrade

Bay, the campus file server, now offers greatly increased quotas (Personal folders = 8 GB! & Department folders = 40 GB!), a self-service file recovery tool, and automatic shortcut to your Business Documents folder on your Windows desktop. These upgrades make Bay an ideal choice for working with business documents directly on Bay for faculty members and departments in a secure, backed-up, convenient location.

For more information please visit the IT Support Services Knowledge Base HTTPS://wiki.csuchico.edu/confluence/x/OY1KAg