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Students - - Looking for a job?
We are hiring student employees for Fall 2013. Training starts this summer! Please see additional details here
Take a Look at the IT Service Catalog
Faculty, staff and students can search or browse to find information about hundreds of services that IT provides to campus users and then order most of those services directly from the catalog. From email accounts and web site design to network moves and server hosting, you'll find it all in the IT Service Catalog. Please also take a look at the short video below to see how the IT Service Catalog works!
IT Service Catalog Video
Data Center Downtime Friday
Scheduled Downtime: 7:00pm Friday, April 5 to 2:00am Saturday, April 6
Services Impacted: Blackboard Learn, Chico State VSL, Others
Anticipated Availability: 2:00am Saturday, April 6
On Friday, April 5, we will be performing maintenance in the campus data center that will require significant downtime for multiple campus systems. During the window of 7:00pm Friday, April 5 until 2:00am Saturday, April 6, Blackboard Learn and the Chico State Virtual Software Library, as well as many departmental servers and applications will be taken offline and will be unavailable.
Steps have been taken however to ensure that some critical services will remain online during the maintenance. The CSU, Chico Web site, the Portal, Insight Reporting, Bay, Exchange email and WildcatMail (including Google Apps for Education) will remain available and are not expected to be impacted by the maintenance
Educause Student Technology Survey
In March 2013 undergraduates of CSU, Chico will be invited via email to participate in the Educause Center for Applied Research Technology Survey. The results of this survey are very important to us and will help us determine future technology direction. Participation in the study is voluntary, and responses are completely confidential. By completing this survey, you will be eligible to win either a $50 or $100 gift certificate to Amazon.com! For more information click here.
Spam from L****zone
We have received numerous reports of unsolicited e-mail being sent to the campus from L****zone. This company is not allowed to solicit CSU, Chico. We have submitted a complaint with Google (their sending email address provider), but cannot easily block them from sending messages to the campus community since they are creative in their e-mailing strategy. We have obscured the name here and in our example of the email to limit our free advertising of their service.
Students should be aware that using such 'services' may be in violation of the Policy on Academic Integrity; see:http://www.csuchico.edu/prs/EMs/2004/04-036.shtml
We recommend deleting messages from this organization when received, and that you do not visit their site.
See the example titled "1/28/13 Subject: We need your help (from L*****zone.com)" on our wiki phishing scam page: https://wiki.csuchico.edu/confluence/x/PBIAAQ
Critical Java Vulnerability - User Action Required
Many computer security firms and the Department of Homeland Security are advising users to disable or uninstall Java on their PCs and Macintoshes in the wake of a “zero day” security flaw that is actively being exploited by hackers and malware. All versions of Java from version 4-7 are vulnerable, although there are only reports of version 7 being exploited so far.
Users might be invited via email to visit a malicious web page (or accidentally stumble upon such a page) that could allow a remote attacker to execute arbitrary code on their computer. This could be a wide range of things, such as infecting the computer with malware, installing key loggers, and more.
We recommend that all users disable Java via the Java control panel or in their preferred web browser at this time on their campus and home computers using the instructions provided on java.com:
http://www.java.com/en/download/help/disable_browser.xml
The trade-off to disabling Java is that you may not be able to use some websites or web applications that require Java. Some functions in campus systems such as PeopleSoft and BB Learn, for example, require Java. If, after disabling Java you find that you cannot perform your work, you may wish to re-enable Java and refrain from any web browsing on that machine or contact ITSS for a consultation.
Change Management
Approved Changes and Schedule Downtime
This calendar shows the downtime for many campus services and systems that are within the scope of our change management process.
System Status
Upcoming Workshops and Training
Free for Students, Faculty and Staff!
Click the link below to view upcoming trainings and workshops. More will be added as they become available.
Additional workshops may be offered on a request basis.
Please e-mail itss@csuchico.edu or call 898-HELP (4357) for more information.

