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Enterprise Applications

Learning Technologies

EAPP's Learning Technologies area includes support and maintenance for enterprise learning technology systems, such as Blackboard Learn, Kaltura Media, and Zoom virtual classrooms.

General information:

Our work:

System status:

Need Help?

Our physical offices are closed until further notice, but the majority of our services can be accessed online.

By Email: bblearn@csuchico.edu
Emails sent to this addresses will open support tickets.

Leave a Voicemail: 530-898-4024
We cannot offer live phone support at this time, but we are monitoring this voicemail inbox.

Blackboard After Hours support: 530-898-HELP after 5:00 PM
ITSS is forwarding after-hours calls to an offsite vendor; we will follow up once we're in the office.

New and Upcoming

Future Dated:

  • Zoom managed domains update

November 2020:

  • Bb faculty load for Winter/Spring 2021
  • Bb SaaS version 3900.0.0
  • Zoom Otter.ai for webinars

October 2020:

  • Zoom unique ID
  • Auralia and Musition integration
  • Poll Everywhere integration
  • Labster integration
  • MatLab integration
  • Zoom Otter.ai live transcription

September 2020:

  • Bb SaaS version 3800.17.0