IT Support Services

Technology Quick Start Guide for Students

Getting Online

Keep Learning

Essential resources for learning in a virtual environment.

Account & Password Management

Most campus systems are accessed with your Wildcat Account, which can be managed with  Account Center

Chico State Portal

The Chico State Portal provides a central location for many of the resources students need. These include WildcatMail, Blackboard, LinkedIn Learning, Student Center, Wildcat Sync, Handshake, Wildcat Store, Chico State Alerts, and more.

IT Support Portal

The IT Support Portal contains the  IT Service Catalog where you can request services and technical support, and the  IT Knowledge Base.


Your campus email account(opens in new window) is now provided by Microsoft 365. The other Google Apps for Education(opens in new window) remain available, including Drive, Docs, Sheets, Slides, Calendar, and more.

Learning Management System

The campus is transitioning from Blackboard Learn to Canvas. During the transition, some students may have courses in one or both platforms.

IT Security

Students are often targeted by scams, phishing, computer viruses, and ransomware.

Technology and Equity Inclusion

TEIN provides support for inclusive technology, and assists with setting up technology accommodations.


Students can get technical support or get access to many applications(opens in new window). Software is available on lab computers, virtual labs, or for installation on personal devices depending on the application. 

Some commonly used applications available to students for installation on personal devices:

LinkedIn Learning

LinkedIn Learning offers expert video tutorials on a wide variety of topics. Students have unlimited access to all of these videos.