Computing and Communications Services

Billing Services

Communications Account Services (CASV) and Telecommunications Services (TSRV) work together to handle the billing for voice and network services on campus.

For any voice line or network connection needs, first call ITSS at 530-898-4357 and open a service request. The department will provide all the information about the job to be performed, including who we can contact for additional information.

CASV and TSRV will review the service request, and if the service is not projected to exceed $5,000, an email will be sent to the department requesting approval and information about billing. Once a reply to the email is received, the job will begin. Once completed, CASV will bill the service through the Admin Telecom Billing Website.

If upon review, the job is projected to exceed $5,000, TSRV will request a Project Estimate Work Authorization Form (PEWAF) from the department with all necessary signatures. Once the paperwork is submitted to TSRV at zip 165, the job will begin. Once completed, TSRV will process the PEWAF for payment.

If the job requires ongoing monthly service costs, CASV will set up the charges in the Admin Telecom Billing Web site for the department to review.  If you do not have access to the Web site, please email CASV.

Current Rates


Avaya Telephone Billing Rates
Telephone Line MonthlyOffsetNet MonthlyInstallation
State Aux, CSE, AS20.610.0020.6170.00(+T&M)
Centrex Telephone Line Billing Rates
Telephone Line (Centrex)MonthlyOffsetNet MonthlyInstallation
State Aux, CSE, AS30.940.0030.9470.00(+T&M)


Data Billing Rates
Network ConnectionMonthlyOffsetNet MonthlyInstallation
State Aux, CSE, AS6.150.006.15(T&M)

 Shop Fee

Shop Fee Labor Rates
ShopT&MState FundedAuxiliary 
TSRV Time$40.32/hr$58.79/hrbilled per 1/2 hour
NOPAnalyst Time$57.72/hr$84.16/hrbilled per 1/2 hour
Consultant Time$57.72/hr$84.16/hrbilled per 1/2 hour
ESYS Time$57.72/hr$84.16/hrbilled per 1/2 hour
 MaterialsCost + 19% * Covers Shipping, Handling and taxes  
  Time charge includes: shop time, prep time, response    


Other Billing Rates
Service TypeCost
Telecom related re-billingCost + 10%
Local Service$0.00 per minute any time
Long Distance Service$0.00 per minute any time, within United States
International ServiceStandard retail rates, less 80%
Caller ID ChangeNo charge for department or individual names