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Computing and Communications Services

Billing Services

Communications Account Services (CASV) and Telecommunications Services (TSRV) work in conjunction to handle the billing for voice and network services on campus.

For any voice line or network connection needs the campus first calls ITSS at 530-898-4357 and opens a service request. The department will provide all the information about the job to be performed, including who we can contact for additional information.

CASV and TSRV will review the service request, and if the service is not projected to exceed $5,000, an email will be sent to the department requesting approval and information about where to bill for the service. Once a reply to the email is received, the job will be initiated. Once completed, CASV will bill the service through the Admin Telecom Billing Website.

If upon review, the job is projected to exceed $5,000 TSRV will request a project estimate work authorization Form (PEWAF) from the department with all necessary signatures. Once the paperwork is submitted to TSRV at zip 165, the job will be initiated. Once completed, TSRV will process the PEWAF for payment.

If the job requires ongoing monthly service costs, CASV will set up the charges in the  Admin Telecom Billing Web site for the department to review.  If you do not have access to the Web site, please email CASV.

Current Rates


PBX/Skype Telephone Billing Rates
Telephone Line (PBX/SKYPE)MonthlyOffsetNet MonthlyInstallation
State Aux, Foundation, AS20.610.0020.6170.00(+T&M)
Centrex Telephone Line Billing Rates
Telephone Line (Centrex)MonthlyOffsetNet MonthlyInstallation
State Aux, Foundation, AS30.940.0030.9470.00(+T&M)


Data Billing Rates
Network ConnectionMonthlyOffsetNet MonthlyInstallation
State Aux, Foundation, AS6.150.006.15(T&M)

 Shop Fee

Shop Fee Labor Rates
ShopT&MChargesState FundedAuxiliary 
TSRVTime $40.78/hr$59.05/hrbilled per 1/2 hour
NOPTime $61.72/hr$89.36/hrbilled per 1/2 hour
ESYSTime $56.01/hr$81.10/hrbilled per 1/2 hour
 MaterialsCost + 19% * Covers Shipping, Handling and taxes  
  Time charge includes: shop time, prep time, response    

Change Caller ID

Rates to Change Caller ID
Type of Caller ID ChangeState FundedAuxiliary
Change to department name(no charge) 
Change to individual's name$7.50$10.00


Other Billing Rates
Service TypeCost
Telecom related re-billingCost + 10%
Local Service$0.00 for 1st minute, $0.00 thereafter (any time of day)
Long Distance Service$0.00 per minute anytime, anywhere within United States
International ServiceStandard retail rates less 80%
Line ConversionConvert your phone line from analog to digital for $45.00