Customer Engagement
EAPP's Customer Engagement area includes support and maintenance for Chico State 360 and the Campus Portal.
Need Help?
Our physical offices are closed until further notice, but the majority of our services can be accessed online.
Chico State 360 Support
By Email: chicostate360@csuchico.edu
Emails sent to this addresses will open support tickets.
Campus Portal
Submit a support ticket.
General information:
- Supported Services: Inventory of services in this area.
- Instance Management: Salesforce and the Campus Portal have several instances for development, testing, and production.
- Projects: Up-to-date list of active and completed Customer Engagement projects.
System status:
- Service Interruptions: Log of downtime and other user-facing impact to services.