IT Support Services provides technical support to Chico State students, faculty, and staff using campus systems. As part of the University's Information Technology, we operate three open access labs on campus that are equipped with Windows PCs, Macintosh computers, laser printers, scanners, and numerous software applications. For a complete list of lab equipment, please see the Labs section of this website.
Open workshops are offered throughout the regular academic semester. Topics covered include Word, Excel, PowerPoint, Introduction to HTML, Creating Web Pages with Yola, Photoshop, Dreamweaver, and others. Further details are available in the Drop-In Workshops section.
Mission Statement
Our mission is to provide timely solutions, accurate information, and friendly assistance to those who depend on our services. The employees of IT Support Services are always enthusiastic in resolving computer and communication issues, and helping our customers with their technology support needs.
Location and Hours
IT Support Services is located in MLIB 142.
Service Desk Hours
Staff Bios
The ITSS staff bio page is a list of all of the people that work for IT Support Services.
Contact Information
We can be contacted through any of the methods.
Service Guidelines
This statement establishes university guidelines for the access to, and handling of, university-owned computer equipment.
Employment
Interested in working for IT Support Services? Check out our employment page for job openings and descriptions.